Penélope Valdez

Workplace Experience professional dedicated to creating engaging, people-first workplaces where employees, visitors, and business partners feel welcomed, supported, and inspired. Experienced in workplace operations, facilities coordination, employee engagement, executive support, and hospitality-driven service, delivering seamless day-to-day operations through operational excellence, attention to detail, and a proactive mindset.

Workplace Experience & Office Operations Coordinator at GRUPO ARIÓN (2024-07 – Present)

• Create an exceptional workplace experience across a three-story corporate headquarters with rooftop garden and on-site parking.
• Oversee workplace operations for five office suites serving executive leadership and tenant companies.
• Lead vendor partnerships, security, housekeeping, maintenance, and workplace services to ensure business continuity.
• Manage purchasing, operating budgets, invoicing, petty cash, and employee expense reimbursements.
• Design executive events, employee engagement initiatives, celebrations, and corporate travel for 30+ employees.
• Partner with executive leadership to deliver a safe, welcoming, and hospitality-driven workplace.

Business Operations & Client Experience Coordinator at WHOLE SERVICE FOR BUSINESS (2019-09 – 2021-12)

• Delivered premium workplace services across a five-location business center serving corporate clients.
• Managed offices, meeting rooms, and shared workspaces to enhance client experience.
• Directed vendor performance and facility services to maintain operational excellence.
• Developed executive dashboards, KPIs, and business reports for senior leadership.
• Supported strategic initiatives through cross-functional coordination and operational planning.
• Handled highly confidential corporate information with professionalism and absolute discretion.

Coordination & Vice Presidency Assistant – Student Wellbeing and Development at LA SALLE UNIVERSITY MEXICO (2018-01 – 2019-09)

• Managed executive calendars, meetings, travel, and strategic priorities for the Vice Presidency.
• Planned institutional, academic, and community engagement events from concept to execution.
• Managed departmental budgets, purchasing, invoicing, petty cash, and reimbursements.
• Prepared executive reports, presentations, and institutional documentation for leadership.
• Coordinated logistics and stakeholder support for executives, faculty, students, and vendors.
• Supported wellbeing initiatives that strengthened engagement across the university community.

Bachelor's degree in business administration – Universidad del Valle de México (UVM) Unfinished