Phumza Nyandeni

I would describe myself as an ambitious young woman, who is a passionate law graduate always looking to achieve the best results in every possible way. I can work well independently and even great as a teammate. Very reliable and always complete my given tasks timeously.

Litigation assistant at Alpha BPO (2025-01 – Present)

We deal with the civil procedure for motor insurance claims. Where we recover expenses incurred from the fault driver and their insurer on behalf of our client. This includes chasing for payment, collecting enough information to issue proceedings should the third party dispute liability or fail to raise payment, and lastly draft proceedings where needed.

Customer Service Consultant at Discovery Health (2023-11 – 2024-01)

Dealt with medical aid queries, specifically in the chronic department. Where we assist customers with their medicine claims and registering them for chronic benefits that qualify for along with providing them with more health benefits that are covered under their medical aid plan.

Law in Law – UNISA (2020-01 – 2024-06)

High school in National senior certificate – Bonela Secondary School (2014-01 – 2019-01)