Translator with HR and Customer Service experience
Solicita un presupuesto sin compromiso
I have a Bachelor's Degree in Translation, plenty experience with legal and medical translation.
Besides I've been working at the Costumer service field for 7 years and currently developing on Human resources.
2023-Present
Sr HR Operations Representative (Home based)
Internal customer service for global colleagues
Ticket creation for providing resolution or delegate questions and issues to each department
Support on company policies, payroll and general HR
2022-Present
Creation of medical and general profile for subjects
Guidance with clinical research studies
Direct contact with subjects through Phone calls
Follow up in confirmation, reminder and cancelation screening appointments
2018-2022
Patient coordinator directly with patients, guidance with dental procedures orientation
Booking coordination of reservations at the hotels for patients and general public Shuttle coordination
Direct contact with promoters, dentists and doctors
Guidance and coordination in plastic and general surgeries and procedures Medical tourism expertise
Creation and management of clients invoices with the Contpaqi software
Payment roll, contract creation, work letters and reclutation
Creation of marketing campaigns and website management, massive e-mails, flyers design 2011-2014
FA Barreto Transport In charge of the drivers payroll, vacations and permits
Creation and management of clients invoices with the Contpaqi software
Tracking and logistic of the drivers with a GPS software
Direct contact with new and existing clients
Creation of marketing campaigns and website management, massive e-mails, flyers design
B.A. in Translation 2013-2018
Universidad Autónoma de Baja California
High School Degree 2006-2008
Universidad del Valle de México Humanities program
