Rashmi Vignesh
Customer Support Associate
Talento
GuadalajaraMiembro desde 18 de mayo de 2026
Python (Pandas, NumPy)SQL (Queries, Joins, CTEs, Window Functions)Data Cleaning & PreparationUnix & Shell Scripting BasicsETL Concepts & Data PipelinesAnalytical ThinkingProblem SolvingTeamwork & Communication
·
Contratar a esta persona
Envía una oferta de trabajo directamente a este candidato
Python (Pandas, NumPy)SQL (Queries, Joins, CTEs, Window Functions)Data Cleaning & PreparationUnix & Shell Scripting BasicsETL Concepts & Data Pipelines
Sobre mí
Aspiring Data Engineer with strong foundations in Python, SQL, and data processing pipelines. Hands-on experience working with structured and semi-structured data, automation, and troubleshooting. Passionate about building efficient data workflows, ensuring data quality, and supporting analytics teams.
Experiencia
Customer Support Associate at Teleperformance (2025-12 – Present)
- Analyzed customer interaction patterns to support workflow optimization and reduce repeat issues.
- Documented process gaps and collaborated with supervisors to improve support operations.
- Used structured note-taking and case documentation aligned with CRM data standards.
- Developed strong problem‑solving, communication, and incident‑handling abilities applicable to data quality analysis.
Educación
B.E. in Electrical and Electronics Engineering – Anna University, India (2014 – 2018)
Habilidades
Customer Support Associate