Rene Torres
Customer service tech rep
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Sobre mí
Enfocado en tecnologia
Experiencia
FAST UNDERCAR-Fresno, CA March 2020 to December 2024 Bilingual over the phone technical assistance,Route set up, vehicle daily inspection, Delivery item number verification, Delivery vehicle inspection/fueling, Delivering car parts to automotive shops while providing excellent customer service , accepting cash or checks from customers Receiving orders and pulling parts from inventory, pick up returns/cores/warranties Relay any credit applications or any paper work related, identifying any sales issue part installation resolving
Customer Service Agent Chase-Tempe, AZ April 2018 to October 2019 1. Bilingual helping spanish and english speakers over the phone customer service, credit card, billing issues, creline line increase proccess. 2. Fraud department, point of sale issues, unathorized bill charges investigation, card blocking or athorize to unblock 3. Tech support with credit card malfunctions
Over the phone Tech support AT&T-Scottsdale, AZ May 2014 to March 2018 1. Helping over the phone with customer service issues, technical trouble shooting and network malfunction issues. 2. Bilingual helping spanish and english speakers
