Rosa Cruz

Bilingual English–Spanish professional with over 12 years of experience in interpretation, translation, subtitling, and multicultural communication. Currently pursuing a Bachelor's Degree in English Teaching as a Second Language at UNAM, where I maintain a 9.64/10 GPA while expanding my knowledge of language teaching methodologies and educational practices. Bringing strong communication, leadership, and organizational skills developed through extensive work in healthcare, language services, and team coordination.

Eager to contribute to supportive learning environments while continuing to grow as an English language educator.

Teaching and Admin Aid. English Department at Instituto Educativo Internacional (2026-08 – Present)

• Provide substitute teaching coverage across preschool, elementary, and middle school, working with students from different grades and English proficiency levels.
• Plan and deliver real-time, level-appropriate learning activities based on each group's knowledge, needs, and learning pace.
• Conduct diagnostic and formative assessments to identify students' proficiency levels and provide differentiated instruction.
• Manage classes independently and respond effectively to unexpected situations through the flexible use of teaching strategies, activities, and resources.
• Adapt materials and content to strengthen students' reading, writing, listening, speaking, vocabulary, grammar, and pronunciation skills.
• Coordinate continuously across classrooms and educational levels, demonstrating strong organization, initiative, creativity, adaptability, and the ability to work effectively under pressure.

Freelance Subtitler and Captioner at REV (2020-06 – Present)

Produce English-to-Spanish subtitles and captions for a wide range of audiovisual content, including documentaries, educational materials, films, interviews, and online media. Ensure linguistic accuracy, cultural appropriateness, and adherence to quality standards and deadlines. Manage multiple projects independently while maintaining attention to detail.

Medical Video Remote Interpreter (VRI) at STRATUS VIDEO (2018-07 – 2020-06)

Interpreted complex medical interactions between English-speaking healthcare providers and Spanish-speaking patients. Facilitated communication across multiple medical specialties for hospitals throughout the United States. Maintained confidentiality, professionalism, and accuracy in high-pressure situations.

Coordinator / Team Backup / Human Resources Support at LINGUISTICA INTERNATIONAL (2017-06 – 2018-07)

Recruited and coordinated interpreters serving Yale New Haven Health hospitals. Scheduled appointments and supported legal and medical interpretation services. Assisted with interpreter training projects and quality assurance initiatives. Provided administrative and operational support while managing multiple responsibilities.

Medical Service Interpreter at LANGUAGELINE SOLUTIONS (2015-09 – 2017-06)

Interpreted medical calls between healthcare providers and Spanish-speaking patients in the United States and the United Kingdom. Facilitated accurate and culturally appropriate communication in a wide range of medical situations. Maintained strict confidentiality and professionalism.

Customer Service Interpreter at LANGUAGELINE SOLUTIONS (2013-11 – 2015-09)

Provided interpretation services in customer service environments. Assisted English- and Spanish-speaking individuals in resolving inquiries effectively and professionally. Demonstrated strong listening and communication skills.

Vendor Interpreter at ABASTUR – ALIMENTARIAS (2009 – 2011)

Provided interpretation services for vendors associated with the American Embassy and the FDA. Assisted with customer service, communication, and reception duties during industry events.

English Teacher Coordinator at COLEGIO CIPATLI (2011-01 – 2011-10)

• Coordinated the English Department for kindergarten and elementary levels.
• Supervised English teachers and monitored the implementation of educational programs.
• Participated in teacher recruitment and hiring processes.
• Evaluated teaching performance and provided support to staff.
• Oversaw the use of instructional materials and promoted consistency in educational standards.

Licenciatura en enseñanza de Inglés como lengua extranjera in English Teaching as a Second Language – UNAM – FES Acatlán (2024-01)

Teacher's course in Teaching – Instituto Educativo Internacional / Centro Internacional de Idiomas

Teach English Now! in English Teaching – Arizona State University (2025-08)

Bachelor's Degree in Gastronomy and Culinary Arts in Gastronomy and Culinary Arts – Instituto Tecnológico Restaurantero (2012)

High School Diploma – Colegio de Bachilleres de Tabasco (2007)