Endpoint Manager Administrator at NOV (National Oilwell Varco) (2023-09 – Present)
- Manage enterprise endpoint services supporting more than 20,000 Windows, macOS, and mobile devices across global environments.
- Administer Microsoft Intune and MECM/SCCM for enterprise application deployment, endpoint configuration, compliance management, operating system updates, and security policy enforcement.
- Package, test, and deploy complex engineering and business applications using PSADT, Intune Win32 applications, and SCCM deployment technologies, including detection methods, dependencies, application updates, and deployment troubleshooting.
- Create and maintain application packaging standards, deployment procedures, and installation documentation to support consistent software delivery across the enterprise.
- Maintain operating system patch compliance above 90% through structured patch management, vulnerability remediation, and security baseline enforcement.
- Develop PowerShell automation to improve deployment consistency, reduce manual effort, and streamline endpoint administration processes.
- Implement and optimize Windows Autopilot provisioning workflows, Enrollment Status Page (ESP) configurations, and endpoint onboarding standards.
- Administer Azure Virtual Desktop (AVD) environments, improving application delivery reliability and resolving platform-related performance issues.
- Define and enforce endpoint configuration standards, security policies, and compliance requirements across managed environments.
- Partner with Security and Infrastructure teams to remediate vulnerabilities, implement endpoint controls, and maintain enterprise security standards.
- Serve as the senior escalation point for complex endpoint management, deployment, compliance, and operational issues.
Endpoint Manager Administrator (Contract) at Lippert Components (2022-04 – 2023-08)
- Managed enterprise endpoint compliance, software deployment, and vulnerability remediation across more than 12,000 endpoints using Tanium, Intune, CrowdStrike, and Tenable.
- Supported the onboarding and integration of acquired companies with different domains, applications, and endpoint management requirements.
- Supported Windows Autopilot provisioning and Hybrid Azure AD enrollment processes to ensure successful device onboarding and compliance enforcement.
- Developed and maintained endpoint management policies supporting security baselines, compliance requirements, and operational standards.
- Played a key role in the migration from Ivanti to Tanium, transitioning software deployment, application packaging, patch management, reporting, and endpoint administration processes.
- Standardized application packaging and deployment practices using PSADT, improving deployment consistency, troubleshooting efficiency, and long-term maintainability.
- Supported application packaging, testing, and deployment activities across Windows and macOS environments using enterprise endpoint management platforms.
- Partnered with Global Information Security teams to remediate high-risk vulnerabilities, validate security controls, and support audit readiness.
- Investigated deployment failures, patching issues, policy conflicts, and endpoint health problems across Windows and macOS environments.
- Maintained endpoint visibility and compliance reporting through Tanium, CrowdStrike, and Tenable platforms.
Senior System Administrator at Intugo (DBM Global) (2020-03 – 2022-03)
- Implemented centralized application packaging and deployment processes using SCCM and Intune, replacing manual software installations and improving deployment consistency.
- Packaged, tested, and deployed business applications through SCCM and Intune, supporting enterprise software lifecycle management and standardized deployment practices.
- Designed and maintained SCCM Operating System Deployment (OSD) task sequences, including driver management, domain join automation, application installation, and post-build configuration.
- Managed the Windows desktop image lifecycle to maintain security, compliance, and operational standards.
- Supported the organization's transition toward modern endpoint management through Intune adoption and policy-based device management.
- Developed and maintained Group Policies across multiple ActiveDirectory domains.
- Maintained operating system patch compliance above 90% across workstation and server environments.
- Built compliance and deployment reporting solutions using SQL Server Management Studio.
- Served as the escalation point for complex operating system, deployment, patching, and endpoint management issues.
Senior Application Packaging Tech Lead at Wipro Limited (2018-07 – 2020-03)
- Led an 8-person application packaging team supporting large-scale enterprise deployments for more than 30,000 users.
- Managed application packaging, testing, and deployment activities using SCCM, AdminStudio, and Ivanti technologies.
- Packaged and deployed MSI, EXE, and custom enterprise applications, supporting software lifecycle management and deployment standards.
- Reduced application packaging backlog by approximately 60% through process improvements and technical leadership.
- Acted as an escalation point for complex installation, deployment, packaging, and patching issues.
- Collaborated with application owners, infrastructure teams, and support groups to ensure successful software deployments and production readiness.
Project Manager / Infrastructure Business Analyst at Tata Consultancy Services (TCS) (2012 – 2018)
- Led a 6-person application packaging team supporting enterprise software deployment initiatives.
- Managed application packaging, testing, deployment, and production readiness activities across large-scale enterprise environments.
- Coordinated packaging, endpoint management, virtualization, and infrastructure teams to ensure successful project delivery.
- Managed delivery timelines, SLA compliance, and enterprise deployment initiatives.
- Acted as the primary point of contact between business stakeholders, engineering teams, and deployment teams.
- Coordinated hardware, software, and tooling requirements for large-scale enterprise projects.
