Rushi Patel

I am a consumer insights professional who has worked directly with product, marketing & operations teams on consulting, actively managing, and reporting on consumer insights initiatives at strategic as well as tactical levels. I have experience executing quantitative and qualitative methodologies internally and externally, through 3rd party research suppliers.

Senior Strategic Insights Consultant - UnitedHealth Group/Unitedhealthcare /Optum

• Managed stakeholder relationships within the consumer product team, translating key business needs/questions into relevant research questions, consulting on appropriate research methodologies, and making connections with other research or initiatives across the enterprise.
• Managed ongoing experience measurement program (Net Promoter Score/ NPS) for key digital properties, managing research vendors on data collection, analysis, reporting, and program maintenance.

MBA, Consumer Insights - University of Wisconsin-Madison