Sami Medellín

Detail-oriented and organized professional with experience in medical communication, patient intake, and handling sensitive healthcare information in fast-paced environments. Skilled in collecting, documenting, and summarizing patient information with accuracy and professionalism. Strong ability to manage multiple priorities, communicate effectively with patients and healthcare providers, and maintain confidentiality while working under deadlines.

Proficient in Microsoft Office, Google Suite, and medical terminology, with a strong commitment to accuracy and patient-centered service.

MEDICAL INTERPRETER at Propio Language Services (2025-03 – Present)

• Facilitate clear and accurate communication between patients and healthcare providers and handling sensitive, HIPAA-protected information.
• Use of standards, outlines the importance of accuracy, cultural sensitivity/awareness, impartiality, advocacy and comprehension
• Teamwork, efficient collaboration with the different departments of the medical setting
• Personalized attention to satisfy provider and patient needs, providing contact services over the telephone.
• Answer inbound video calls, phone calls and place outbound calls, as well as gather intake over the phone.

BARISTA at Lemon Cat Coffee and Cakes (2024 – 2025)

• Personnel management, development and direction of a versatile and efficient team of professionals.
• Managing multiple calendars, requests, and priorities at once increasing the sales by 20%.
• Working with staff, vendors, or clients ensuring quality in the final product.
• Scheduling management, organization and updating of requests and documentation.
• Personalized attention to satisfy customer needs, contact and sales service over the telephone.
• Supervision of schedules to stay on track and adjust plans when conflicts arise.

Bachelor in Medicine – Universidad Del Valle De México (2017 – 2021)

Clinical Laboratory Technitian in Clinical Laboratory – CBTis No 24 (2014 – 2017)