Psicologo
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Psychologist with experience in psychological evaluation using projective and psychometric techniques and tests, complemented by extensive financial knowledge. Advanced management of stock market tools and strategies, including technical analysis with VWAP, EMA-5, and investment management in funds, micro-cap stocks, and NYSE markets. Experienced in applying due diligence and megatrend analysis to identify investment opportunities and optimize costs through dollar-cost averaging (DCA) strategies, also demonstrated ability in customer service, collections management, and IT support, with the capacity to improve processes and resolve cases with ethics, integrity, and a collaborative approach.
LTO (Lease to Own), RISA (Retail Installment Sale Agreement), and FINWISE specialist, Customer Service and Soft Collections at American First Finance (AFF) (Present)
Handling collections and verifying accounts and transactions. Documentation clarifications and filling out identity theft reports. Application of the SCRA (Servicemembers Civil Relief Act) and refund processes. Providing IT support and managing payment arrangements.
Therapist at INJUVE (State Youth Institute)
Therapy focused on CBT, Systematic desensitization, Cognitive restructuring, CBMT (Cognitive-Behavioral Music Therapy), ABC model and Mindfulness
Claims Adjuster at Allstate (National General)
Claims documentation and adjuster assignment for home, auto, and life insurance claims (all US states). Preliminary evaluation of supporting documents (police reports, photographic evidence) and verbal reports (from CLMT, INSD, Attorney, or Adverse Carrier) for proper claim categorization. Verification of the Explanation of Benefits (EOB) for PI or MD
Bachelor's Degree in Psychology – U-ERRE
Course/Training in Data analysis – U-ERRE