Serena Oliveira

Detail-oriented accounting student pursuing CPA designation with hands-on experience in administration, customer relations, and operational support. Proven ability to manage competing priorities with accuracy and professionalism.

CASHIER - LEMON GRASS

(2025-01 - 2025-06)

• Processed high-volume cash and card transactions accurately in a fast-paced food service environment
• Maintained strict food safety and cleanliness standards, contributing to positive customer experience
• Delivered efficient, friendly service while coordinating order assembly during peak hours

ADMIN ASSISTANT - DAY SPA

(2022-12 - 2024-06)

• Streamlined daily administrative operations for Spa Director, managing scheduling, supplies, and client communications
• Updated service menus and curated social media content to support brand visibility and client engagement
• Ensured accurate inventory of esthetician supplies, reducing shortages and improving workflow efficiency

Cleaning Services - AIRBNB CLEANING SERVICES

(2022-05 - 2023-07)

• Delivered thorough cleaning and sanitation of multiple Airbnb properties weekly, maintaining high guest-satisfaction ratings
• Managed laundry, bathroom maintenance, and full-property turnovers within tight scheduling windows
• Built reputation for reliability and attention to detail across multiple concurrent client properties

CHILDCARE WORKER - Childcare Provider

(2023-04 - 2023-07)

• Provided safe, attentive childcare for children aged infant–10 years, facilitating age-appropriate developmental activities

B.A. - International Business - University of California, San Diego (2028-06)

Minor - Accounting - University of California, San Diego (2028-06)