Teddy Reyes Salazar

IT/Technical Project Manager with 15+ years of experience leading IT infrastructure, SaaS implementation, and cross-functional technology initiatives across global teams. Proven success delivering complex projects on time and within budget while aligning business objectives with scalable technical solutions.

Strong background in cloud systems (Azure/AWS), API coordination, client onboarding, cybersecurity, and SLA-driven service management. Experienced working with distributed teams and U.S.-based clients in remote environments.

Project Manager at Zventus / Cotality (2023-11 – 2025-08 )

• Led end-to-end SaaS client onboarding and implementation projects for U.S.-based clients.
• Defined APIs, workflows, and technical configurations for production releases.
• Acted as primary liaison between clients and engineering teams to ensure seamless execution.
• Managed scope, deliverables, timelines, and stakeholder communication.
• Produced documentation including project plans, handoff reports, and technical summaries.
• Coordinated cross-functional teams to resolve enhancements and technical escalations.

Project Manager at Eyeson Digital Surveillance (2022-10 – 2023-11)

• Directed multi-site infrastructure and surveillance implementation projects.
• Managed budgets, timelines, vendor coordination, and stakeholder communication.
• Delivered high client satisfaction through structured reporting and milestone tracking.

Senior Technical Support / Service Manager at T3 Computer Services / Solaris (2020-07 – 2022-06)

• Led remote and on-site IT support operations across multiple clients.
• Ensured SLA compliance through ticket prioritization and monitoring.
• Oversaw network security, backups, disaster recovery, and system optimization.
• Managed cross-team communication and technical documentation processes.

IT Manager at Acme McCrary Corporation (2010-05 – 2020-07)

• Directed full IT infrastructure (servers, networking, telephony, security systems).
• Implemented cybersecurity policies and disaster recovery planning.
• Managed IT budgeting and operational performance reporting.
• Led cross-departmental technology alignment initiatives.

Bachelor's Degree in Computer Engineering – Universidad Tecnológica de Honduras