Tony Dalton

Senior VMware & Infrastructure Engineer with 10+ years of enterprise IT experience, specializing in VMware architecture, VM server build-to-production delivery, Windows Server, Active Directory, and lifecycle management. Proven track record leading DEV/UAT/PROD environments, acting as Virtual Technical Manager (VTM), executing OS In-Place Upgrades (IPU), and managing EOL software remediation. Strong stakeholder communication skills with experience in governance, architecture, and SLA/TLA-driven environments.

Senior VMware / Infrastructure Engineer at TATA CONSULTANCY SERVICES (TCS) (2024-05 – Present)

• Lead end-to-end VM server delivery from architecture design through production turnover.
• Design and maintain architecture diagrams aligned with security, capacity, and business requirements.
• Build VMware virtual servers to detailed specifications, ensuring compliance and performance standards.
• Manage and support DEV, UAT, and PRODUCTION environments across multiple projects.
• Integrate servers with Active Directory, including Security Group (SG) configuration and access control.
• Act as Virtual Technical Manager (VTM), coordinating delivery, risks, timelines, and dependencies.
• Participate in architecture, project, SLA/TLA, and governance meetings.
• Plan, prepare, and execute OS In-Place Upgrades (IPU), including pre-checks, execution, and post-validation.
• Drive End-of-Life (EOL) software remediation, coordinating upgrades and mitigation activities.
• Work closely with Microsoft administrators and infrastructure teams to deliver Windows-based VM solutions.

Client Ops Admin (VMware) at INFOSYS (2020-09 – 2024-05)

• Administered VMware Horizon, vSphere, App Volumes, and VDI pools.
• Created, recomposed, resized, and assigned VDIs to meet operational demand.
• Resolved incidents via ServiceNow, supporting enterprise VDI environments.
• Supported RDS host troubleshooting and participated in Major Incident (MI) bridges.
• Coordinated vendor escalations with VMware.

Associate, Technical Support (Infrastructure) at AT&T (2016-07 – 2020-09)

• Provided enterprise support for Windows Server, Windows 10, macOS, VMware, iOS, and Android.
• Acted as on-site IT support for global Server and Network teams.
• Managed Active Directory, access policies, and user lifecycle.
• Led new-hire IT onboarding and coordinated a team of 7 on-site technicians.

On-Site Engineer at ATOS (2016-10 – 2017-07)

• Built and deployed corporate images (Dell, HP, Lenovo) and uploaded to cloud platforms.
• Supported overseas infrastructure teams and configured IP phones and RSA tokens.
• Developed inventory and purchasing procedures.

IT Supervisor at THERMAL SOLUTIONS MFG (2015-05 – 2016-07)

• Led IT operations for a manufacturing plant and managed IT budget.
• Migrated entire IT infrastructure during ownership transition.
• Installed 5,000+ feet of network cabling and configured switches, routers, and servers.

Dual Seal in Prep Tech & College Prep – Dalton High School

General Studies – Dalton State College