Victoria Pounds

Enthusiastic , organised and loves working in a good team environment

Gallery Weekend, Mexico City

Head guest coordinator and relations for the Gallery Weekend Art Salon in Mexico City. Contacting top clientelle via personalised invites and organisation between galleries, press, sponsors and my team. This included personalised calling and emailing, creating and establishing VIP guest lists and maintaining close relations between gallery, collectors, clients and extended guests.

• Using Excel and Google spreadsheets to make numerous guest lists.
• Head hostess and event team leader allocating roles on the day of events, excellent eticate and communication combined with quick problem solving.

Guest Coordinator and Gallery Relations

Gallery Assistant

Galeria Hilario Galguera , Mexico City

Assisting with the everyday organisational aspects of running a gallery, this included the building up and taking down of exhibitions, archiving artworks, administrative work (such as making PDF’s) contacting guests and emailing collectors. Additionally, answering emails and calls and preparing meetings when needed.

• A strong focus on building relationships between gallery, artist and collectors and expansive social and personal communication skills.
• Scheduling meetings on the calendar.

Theatre Auxiliary and Animal Care Assistant

Downland Veterinary Group (IVC) , UK In charge of sterilising and packing all surgical and orthopaedic instruments and preparing theatre before, during and after surgery. High responsibility ordering items and maintaining the dispensary and stock take for all the correct vaccinations, amount of medications and items needed for theatre and prep. Vigilant customer care when answering phone calls and keeping client confidentialty.

• Emphasis on constant team work
• Impeccable attention for detail

Retail and Reservations

Cardrona Alpine Resort and Partners, New Zealand

Front of Line staff in a commercial shop and tourist information centre for a popular ski resort. Daily use of a computer system to book and prepare equipment rental, learning packages, programmes, group and private lessons and bus transport. Alongside booking, selling apparel and products such as MonsRoyale and Go Pro and extensive retail knowledge was required.

Delivering customer service for alternative tourism in Queenstown and booking partnered tours and activities (such as bungee jumping and jet boats.)

• Banking, Stock take and flexible knowledge of products across all departments.
• High level of customer service and memory of information.

Sales Consultant The Merchant Class / Nova Energy, New Zealand

D2D sales agent selling a complex product such as power. A high level of retaining information was required whilst meeting sales targets and incentives consistently. Weekly meetings were set to create sales targets, followed by market and strategy training. Fast number crunching of clients energy bills inside their homes.

• Being at all times a people person.
• Skills in creating a fast rappo

2013 - 2017

Hanzehogeschool University, Netherlands

Including a year abroad at Hunter College, New York

2013

English Literature, Fine Art & Sociology