Ximena Ortega Delgado

Student at the Tecnológico de Monterrey. Currently in the eighth semester of Engineering in Biotechnology, with an expected graduation date in June 2026. Strong interest in engineering, with a particular interest in project management and quality management systems.

Quality Project Scholar at Reckitt (2024-01 – Present)

Designed and implemented Power Apps applications, created training curriculum, supported audits, coordinated plant savings projects, and implemented Quality Management Systems.

• Designed and implemented two applications in Power Apps: an evaluation app to assess product performance and presentation for management meetings, and a training app for multiple departments on the artwork approval process
• Created and delivered a comprehensive training curriculum in Quality One for a quality-marketing integration project, presented to Vice President of Quality Emerging Markets
• Supported corporate audits by evaluating change control processes and conducting compliance reviews
• Coordinated Xtrim plant savings projects, including technical initiatives such as Siracusa test specimens, calibration certificate management, coil weight adjustments, and liquid spraying systems installation
• Implemented and maintained Quality Management Systems (QMS) to ensure compliance with industry standards and continuous improvement
• Conducted and managed risk analysis processes to identify, evaluate, and mitigate potential operational and quality-related risks

Language Training & Talent Acquisition at Red Mapple (2020-01 – 2024-12)

Creation of learning material and development of language skills for students and employees of international companies.

• Creation of learning material according to the level and language of the students
• Development of written, oral, and reading comprehension skills and general skills in the language
• Advising employees of international companies with content related to their work areas

Service leader and marketing supervisor at Carl's Jr. (2022-01 – 2023-12)

Supervised branch operations, managed dining room team, and handled marketing responsibilities.

• Supervise the cleanliness and aesthetics of the branch
• Organize and manage the tasks of the dining room team
• Customer Support
• Master promotions and coupon books
• Develop business agreements with other establishments

Engineering in Biotechnology engineering – Technologic Institute of Monterrey (2022-01 – 2026-06)