Ingeniero en diseño automotriz
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Ingeniero en diseño automotriz egresado del Tecnologico de Monterrey
Security and Technical Support Agent Teleperformance Mexico August 2021 – December 2021 - Handled inbound calls in English from U.S.-based customers for Xfinity (Comcast). - Provided technical support on internet connectivity issues, modem/router setup, and home network security. - Delivered effective troubleshooting while maintaining high customer satisfaction levels. - Logged cases in CRM systems and collaborated with other departments to resolve advanced issues.
Electric Vehicle Instrumentation — Instrumentation Lead Tecnológico de Monterrey · 2024 - Led the design and integration of the vehicle's cabin instrumentation system.
- Selected appropriate sensors for each vehicle component.
- Managed electrical connections and instrumentation layout across the cabin.
- Collaborated with multidisciplinary teams to ensure system compatibility and functionality.
Project — Mechanical Designer Tecnológico de Monterrey · 2024 - Designed a 6 kg plastic pallet using SolidWorks, capable of withstanding 1 ton of load.
- Conducted mechanical resistance and stress analysis to validate the design.
- Performed tension simulations and material optimization for durability.
- Documented testing results and presented findings to faculty and peers.
Tecnológico de Monterrey, Campus Monterrey — Bachelor of Science in Automotive Design Engineering Monterrey, NL, México · Graduated: July 2025 Relevant Coursework: Vehicle Dynamics, Electrical Systems, Solid Mechanics, Automotive Design, etc.
