Yunuen Carrazco

Professional with great motivation to work, communicative, friendly, and able to adapt to each situation. I have full confidence in my ability to apply my knowledge in the area of work assigned to me and perform well in the assigned activities.

Store Manager at Miscelánea Lupita (2015-03 – 2018-06)

• Managed daily operations to ensure the smooth running of the store, maintaining a clean and safe environment for customers and employees
• Maintained open lines of communication with corporate headquarters
• Maximized sales by creating innovative visual displays

Physical Therapy Practitioner at Bebé avance (2022-01 – 2022-04)

• Developed comprehensive treatment plans and goals to address individual patient needs
• Monitored patient progress
• Adjusted treatment plans accordingly

Social Service Intern at Neurodevelopmental Research Unit (2022-09 – 2024-04)

• Physiotherapy care for babies with pre-, peri and postnatal neurological risk factors, from 6 months to 8 years
• Evaluation of the infant
• Performance and application of treatment
• Performance of evaluations, databases and thesis
• Registration of data in the system
• Preparation of reports

Customer Service Representative at Herbalife Nutrition (2024-07 – Present)

• Answer and manage customer phone calls in English and Spanish, providing information on orders, statements, checks, and memberships
• Manage internal systems to manage customer information accurately and efficiently
• Provide quick solutions
• Collaborate with other departments to ensure a satisfactory experience

Bachelor's Degree in Physical Therapy – Politécnica de Santa Rosa Jauregui (2019 – 2022)

– Centro Universitario Salvador Vázquez Altamirano (2014 – 2017)