Application Support Developer

About the Role:

• We are hiring a Senior Application Support & Developer for a 50% support, 50% development role focused on manufacturing and quality systems stability, performance and improvement.
• Candidates should have production support experience, full‑stack development skills for legacy and modern platforms, and proficiency with AI‑assisted tools to boost productivity and code quality.

Key Responsibilities:

• Provide L1/L2/L3 production support for business‑critical applications.(root‑cause analysis, long‑term corrective actions.)
• Own and resolve complex production issues across legacy and modern systems, ensuring minimal downtime and high reliability.
• Design and implement bug fixes, enhancements, and reliability improvements, with an emphasis on maintainability and scalability.
• Leverage AI‑assisted development tools (e.g., GitHub Copilot) to accelerate development, debugging, and code reviews.
• Write clean, well‑structured, and maintainable code, adhering to established coding standards and best practices.
• Troubleshoot and optimize issues across front‑end, back‑end, and cloud components.
• Perform and review unit testing, integration testing, and regression testing to ensure system quality.
• Collaborate with cross‑functional teams (QA, infrastructure, business stakeholders) to support end‑to‑end application lifecycle.
• Mentor junior team members and provide technical guidance when needed.
• Participate in system design discussions, technical reviews, and production readiness assessments.

Qualifications

Back‑end:

• Strong experience with .NET Framework (4.x), C#, Entity Framework (ORM)
• RESTful APIs / Web API
• ASP.NET Web Forms and Web Services
• Front‑end:
• Hands‑on experience with AngularJS, Angular, React, JavaScript, TypeScript.

• Cloud:
• Microsoft Azure (App Services, Blob Storage, Key Vault, Application Insights)
• Experience supporting cloud‑hosted production workloads.

Process & Practices

• Strong understanding of SDLC, agile methodologies, and production support best practices.
• Proven ability to deliver clean, maintainable, and supportable code in long‑lived systems.
• Experience balancing support responsibilities with development delivery.

Tools

• Comfortable using AI‑powered development tools (e.g., GitHub Copilot) as part of daily development and troubleshooting.

Soft Skills

• Excellent debugging, analytical, and problem‑solving skills
• Explain technical issues to non‑technical stakeholders.
• Work independently, prioritize effectively, and handle production‑critical situations calmly.