Room Controller Cum Guest Service Agent
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I have over 4 years+ of experience in front office and guest services, with strong skills in room control, guest handling, check-in/check-out operations, and daily front office tasks. I am known for my professionalism, reliability, and ability to work efficiently in fast-paced environments while delivering friendly, service-focused support to guests.
Experienced Room Controller with strong knowledge of room inventory control, room assignment, and front office operations. Skilled in managing arrivals, coordinating with housekeeping, handling guest requests, and ensuring smooth daily operations to deliver excellent guest satisfaction.
Completed diploma Multimedia in an unrelated field, supported by strong hands on experience and on the job training in hospitality operations.
