Aida Azuan

Delivered professional counseling interventions via hotline for a wide range of clients at least 20 cases per week Managed suicide crisis cases using appropriate intervention and risk assessment techniques Developed and implemented mental health and counseling programs to enhance psychological awareness

PSYCHOLOGY OFFICER (COUNSELLING) at KEMENTERIAN KESIHATAN MALAYSIA (2022 – Present)

• Delivered professional counseling interventions via hotline for a wide range of clients at least 20 cases per week
• Managed suicide crisis cases using appropriate intervention and risk assessment techniques
• Developed and implemented mental health and counseling programs to enhance psychological awareness

INTERN COUNSELLOR at UNIVERISTY TENAGA NASIONAL (2019 – 2020)

• Delivered 115 supervised counseling sessions under supervision.
• Supported clients with basic emotional and psychological concerns
• Participated in 8 mental health awareness activities

BUSINESS DEVELOPMENT APPRENTICE at PANDIT SDN BHD (2021 – 2021)

• Engaged with clients to understand needs and provide appropriate solutions
• Built strong client relationships through effective communication
• Learned skills and knowledge in a Basic Python Programming

KINDERGARTEN TEACHER at TADIKA LAMAN PINTAR (2021 – 2021)

• Supported children’s emotional and social development
• Managed classroom behavior using patience and effective communication
• Built positive relationships with children and parents

BACHELOR in COUNSELLING – Universiti Malaysia Terengganu (2016 – 2020)

MATRICULATION in COUNSELLING – Kolej Matrikulasi Selangor (2019 – 2020)