Aina Sofea

Dedicated and detail-oriented Health Information Management professional with hands-on experience in medical records, report handling, and healthcare administrative support. Proven ability to manage information securely and accurately, with strong communication and multitasking skills. Seeking an opportunity to grow in a dynamic healthcare setting.

Officer, National Cash Reconciliation at Safeguards Solution Sdn Bhd (2025-08 – Present)

Prepare and verify daily cash reconciliation reports. Liaise with the bank daily via email for bank in confirmations, transaction clarifications, and reconciliation matters.

• Prepare and verify daily cash reconciliation reports
• Liaise with the bank daily via email for bank in confirmations, transaction clarifications, and reconciliation matters
• Ensure all supporting documents are completed and accurate
• Ensure closing cash balance tallies with physical cash and system record

Assistant, Medical Record at University Malaya Specialist Centre (2024-01 – 2025-08)

Managed front-counter services assisting patients and third-party agents with medical report requests. Applied ICD-10-CM codes and maintained data security.

• Manage front-counter services by assisting patients and third-party agents with medical report requests, both in person and via phone or email
• Applied ICD-10-CM codes accurately for patient diagnoses and procedures based on clinical documentation
• Monitor and escalate incomplete or delayed medical reports to Head Of Department for resolution
• Maintain confidentiality and data security while managing sensitive patient health information

Internship - Health Information Management at KPJ Ampang Puteri Specialist Hospital (2023-02 – 2023-07)

Gained hands-on experience in medical coding and disease classification. Assisted in transitioning paper records to electronic medical record (EMR).

• Gained hands-on experience in medical coding and disease classification
• Assisted in transitioning paper records to electronic medical record (EMR)
• Prepared insurance-related medical documentation and submitted reports to KKM for infectious disease

Diploma in Health Information Management – KPJ University, Nilai (2020 – 2023)