Alyssa Cheong

I am motivated and responsible student with a strong work ethic and a passion for customer service. I am eager to contribute to sales targets while ensuring customers have a pleasant in-store experience.

Front of House Staff at Dumpling Chef Southern Cross (2025-01 – Present)

Front of House Staff responsible for customer service and operations

• Maintained cleanliness of counters, and restocked utensils and sauces at our service stations.
• Addressed customer feedback or concerns promptly.
• Took and processed customer orders accurately using the POS system.
• Collaborated closely with team members during peak hours to ensure quick service.

Promoter at Cetaphil (Guardian Sunway Pyramid) (2024-01 – 2024-12)

Product promoter for Cetaphil skincare products

• Promoted and demonstrated Cetaphil products to customers
• Approached customers proactively to increase product awareness and drive sales.
• Assisted customers in selecting suitable products based on their skin concerns.
• Managed product displays to ensure shelves were fully stocked, organised, and visually appealing.

Bachelor of Business and Commerce in International Business and FinTech – Monash University (2024)

Monash University Foundation Year – Sunway University (2023)