Amirul Ammar

A fresh graduate in Economics, specializing in Human Resources, with internship experience in a professional setting. I have a strong interest in data analysis and enjoy working with data to find useful insights. I am familiar with tools like SPSS and Microsoft Excel for basic data analysis and data management.

During my internship, I gained hands-on experience in dealing with customers and working in a fast-paced environment, which helped me improve my communication and problem-solving skills. I am a fast learner, responsible, and eager to grow while contributing to a team and supporting data-driven decisions in an organization.

CUSTOMER SERVICE (INTERNSHIP) at AMANAH SAHAM NASIONAL BERHAD (2026-03 – Present)

• Assisted 20–50 customers daily with account inquiries, transactions, and investment-related services, ensuring efficient and professional customer service.
• Successfully supported the opening of 30+ MyASNB accounts, including 18 accounts in a single peak week, demonstrating strong customer engagement and execution.
• Participated in off-site kiosk operations (Maybank Sungai Buloh & Western Digital, Petaling Jaya), promoting ASNB products and engaging directly with potential investors.

RECEPTIONIST (PART-TIMER) at Hotel Grand Kapar Kuala Selangor (2022-06 – 2022-08)

• Mastered all Standard Operating Procedures (SOP) within one month, achieving over 90% in internal audit assessments and ensuring full compliance with hotel standards.
• Collaborated effectively with team members to optimize front-desk operations and enhance guest satisfaction during high-volume periods.
• Managed guest inquiries and reservations efficiently using hotel software, minimizing booking errors.

TREASURER at Kelab Penyayang UKM (2023-09 – 2024-08)

• Designed and managed a detailed financial tracking system in Microsoft Excel, improving transparency and efficiency in cash flow management.
• Led coordination between Yayasan Penyayang and UKM representatives in organizing the PENYAYANG Summit and several large-scale educational programs.
• Managed detailed financial reports and budget proposals for executive meetings, supporting informed decision-making and responsible fund allocation.

HEAD OF LOGISTICS COMMITTEE at Kelab Kasih Mahasiswa, Universiti Kebangsaan Malaysia (2023-09 – 2024-08)

• Led and supervised a logistics team to manage equipment, transportation, and venue setup for multiple student welfare programs, ensuring smooth and efficient event operations.
• Planned the distribution of materials and resources during community projects, improving time management and reducing operational delays.
• Collaborated with committee leaders and university staff to coordinate logistics support, ensuring all events met safety, budget, and quality standards.

Bachelor of Economic With Honour in Economics - Human Resources specialization – UNIVERSITI KEBANGSAAN MALAYSIA (UKM) (2023-09)

SIJIL TINGGI PERSEKOLAHAN MALAYSIA – KOLEJ TINGKATAN ENAM SULTAN ABDUL AZIZ (KTESAAZ) (2021-07 – 2023-05)