Amutha Amutha

Dedicated and experienced Clinic Operations Specialist with 8 years of a proven track record in ensuring the smooth daily operations of healthcare facilities. Highly skilled in managing patient registration, handling medical records, processing panel insurance claims, and providing basic clinical support. A customer-oriented professional who possesses excellent interpersonal skills and communicates effectively in multiple languages to deliver top-tier patient care.

Clinic Assistant / Customer Service at Klinik Mediviron Desa Petaling (2018-01 – 2026-12)

• Managed front-desk operations including patient registration, appointment scheduling, and professionally handling phone inquiries.
• Maintained digital and physical patient medical records in strict compliance with confidentiality and data privacy ethics.
• Handled cash/card payment transactions and accurately processed health insurance and corporate panel claims.
• Assisted doctors in preparing treatment rooms and ensured medical equipment was consistently cleaned and properly sterilized.
• Monitored and managed medication inventory and clinic supplies to maintain optimal stock levels.

Sijil Pelajaran Malaysia (SPM) – SMK Desa Petaling