Sales Administrator - KIN YIN Trading SDN. BHD. - Tawau, Sabah
(2017-01)
- Manage daily sales administration and accurately process Sales Orders using SAF software.
- Prepare and issue Sales Invoices, Credit Notes, Delivery Orders, and other sales-related documents through SAF.
- Prepare Picking Lists and coordinate with warehouse personnel to ensure accurate and timely order fulfilment.
- Process Inventory Transfers in SAF and ensure all stock movements are accurately recorded.
- Prepare, verify, and post Stock Counting Lists in SAF to maintain accurate inventory records.
- Prepare and process Purchase Orders (PO) using SAF and ensure all purchasing transactions are properly recorded.
- Process Goods Receipt PO (GRPO) in SAF and verify received goods against the relevant Purchase Orders.
- Monitor inventory levels and coordinate with the warehouse and purchasing teams regarding stock availability and replenishment.
- Coordinate with customers, suppliers, Sales, Warehouse, Purchasing, and other internal departments to ensure smooth order processing and fulfilment.
- Perform accurate data entry and system updates in SAF, ensuring sales, inventory, and purchasing records are complete and up to date.
- Check and reconcile Sales Orders, Invoices, Credit Notes, Purchase Orders, GRPO, Inventory Transfers, and stock records to ensure transaction accuracy.
- Maintain proper filing and documentation of sales, purchasing, inventory, and other operational records.
- Provide administrative and operational support to the Sales and Management teams.
- Follow up on pending orders, deliveries, stock movements, and related documentation to ensure timely completion.
- Prioritise daily tasks, meet deadlines, and maintain a high level of accuracy while working in a fast-paced environment using SAF software.
Senior Administrative Officer - Manulife Asset Management Services Berhad - Tawau, Sabah
(2016-04 - 2016-08)
- Performed general administrative and clerical duties to support daily office operations.
- Maintained accurate filing systems and managed confidential documents.
- Assisted in preparing reports, correspondence, and office documentation.
- Coordinated meetings, appointments, and administrative schedules.
- Responded to customer enquiries and provided administrative assistance when required.
Senior Retail Associate - British India - Kuala Lumpur
(2015-10 - 2016-01)
- Delivered excellent customer service and personalised shopping assistance.
- Achieved individual and store sales targets through effective product knowledge and customer engagement.
- Managed merchandise display, stock replenishment, and inventory control.
- Handled cashiering duties and daily sales reconciliation.
- Maintained high standards of visual merchandising and store presentation.
Assistant Store Manager - Boost Juice (Operated by Vitality Boosts Sdn. Bhd.) - Kuala Lumpur
(2014-06 - 2015-01)
- Assisted the Store Manager in overseeing daily store operations and ensuring smooth business operations.
- Supervised and motivated team members to deliver excellent customer service and achieve sales targets.
- Managed inventory, stock ordering, and product availability to minimise wastage and ensure operational efficiency.
- Assisted with staff scheduling, on-the-job training, and performance monitoring.
- Prepared daily sales reports, cash reconciliation, and ensured compliance with company policies and operational standards.
- Maintained high standards of food safety, hygiene, and cleanliness in accordance with company requirements.
Assistant Manager - Baskin Robbins - Kuala Lumpur
(2013-01 - 2013-12)
- Assisted the Store Manager in managing daily store operations and ensuring smooth business activities.
- Supervised and guided team members to deliver excellent customer service and maintain operational standards.
- Monitored inventory levels, stock ordering, and product availability to support daily operations.
- Assisted in staff scheduling, training, and performance monitoring.
- Handled customer enquiries and resolved issues professionally to ensure customer satisfaction.
- Prepared daily sales reports and supported cash handling and store administrative activities.
- Ensured compliance with company procedures, food safety, hygiene, and cleanliness standards.
Trainee – Kitchen / Commis II – Cold Kitchen Pre-Opening Team - Grand Dorsett Labuan / Tunamaya Beach & Spa Resort - Pulau Tioman, Pahang
(2012-01 - 2012-12)
- Participated in the pre-opening activities of the resort's Food & Beverage operations.
- Assisted in setting up the cold kitchen, equipment, and workstations before the official opening.
- Prepared cold dishes, salads, appetisers, and food garnishes in accordance with recipes and quality standards.
- Ensured proper food handling, hygiene, and sanitation practices in compliance with HACCP and company standards.
- Assisted with inventory preparation, stock organisation, and kitchen readiness for daily operations.
- Worked closely with the culinary team to ensure a smooth and successful resort opening.
Part-Time Service Assistant - Grand Borneo Hotel / Magellan Sutera Harbour / Le Meridien Hotel - Kota Kinabalu, Sabah
(2011-01 - 2011-12)
