Anjelia John

A detail-oriented and adaptable professional with experience in sales administration, order processing, inventory coordination, purchasing, and general administrative operations. Skilled in preparing Sales Orders, Invoices, Credit Notes, Inventory Transfers, Picking Lists, Purchase Orders, and Goods Receipt PO, with strong attention to accuracy and documentation. Seeking a challenging Sales Administrator position where I can utilise my administrative, coordination, and data management skills to support daily sales and operational activities while contributing effectively to the organisation and continuously developing my professional capabilities.

Sales Administrator - KIN YIN Trading SDN. BHD. - Tawau, Sabah

(2017-01)

• Manage daily sales administration and accurately process Sales Orders using SAF software.
• Prepare and issue Sales Invoices, Credit Notes, Delivery Orders, and other sales-related documents through SAF.
• Prepare Picking Lists and coordinate with warehouse personnel to ensure accurate and timely order fulfilment.
• Process Inventory Transfers in SAF and ensure all stock movements are accurately recorded.
• Prepare, verify, and post Stock Counting Lists in SAF to maintain accurate inventory records.
• Prepare and process Purchase Orders (PO) using SAF and ensure all purchasing transactions are properly recorded.
• Process Goods Receipt PO (GRPO) in SAF and verify received goods against the relevant Purchase Orders.
• Monitor inventory levels and coordinate with the warehouse and purchasing teams regarding stock availability and replenishment.
• Coordinate with customers, suppliers, Sales, Warehouse, Purchasing, and other internal departments to ensure smooth order processing and fulfilment.
• Perform accurate data entry and system updates in SAF, ensuring sales, inventory, and purchasing records are complete and up to date.
• Check and reconcile Sales Orders, Invoices, Credit Notes, Purchase Orders, GRPO, Inventory Transfers, and stock records to ensure transaction accuracy.
• Maintain proper filing and documentation of sales, purchasing, inventory, and other operational records.
• Provide administrative and operational support to the Sales and Management teams.
• Follow up on pending orders, deliveries, stock movements, and related documentation to ensure timely completion.
• Prioritise daily tasks, meet deadlines, and maintain a high level of accuracy while working in a fast-paced environment using SAF software.

Senior Administrative Officer - Manulife Asset Management Services Berhad - Tawau, Sabah

(2016-04 - 2016-08)

• Performed general administrative and clerical duties to support daily office operations.
• Maintained accurate filing systems and managed confidential documents.
• Assisted in preparing reports, correspondence, and office documentation.
• Coordinated meetings, appointments, and administrative schedules.
• Responded to customer enquiries and provided administrative assistance when required.

Senior Retail Associate - British India - Kuala Lumpur

(2015-10 - 2016-01)

• Delivered excellent customer service and personalised shopping assistance.
• Achieved individual and store sales targets through effective product knowledge and customer engagement.
• Managed merchandise display, stock replenishment, and inventory control.
• Handled cashiering duties and daily sales reconciliation.
• Maintained high standards of visual merchandising and store presentation.

Assistant Store Manager - Boost Juice (Operated by Vitality Boosts Sdn. Bhd.) - Kuala Lumpur

(2014-06 - 2015-01)

• Assisted the Store Manager in overseeing daily store operations and ensuring smooth business operations.
• Supervised and motivated team members to deliver excellent customer service and achieve sales targets.
• Managed inventory, stock ordering, and product availability to minimise wastage and ensure operational efficiency.
• Assisted with staff scheduling, on-the-job training, and performance monitoring.
• Prepared daily sales reports, cash reconciliation, and ensured compliance with company policies and operational standards.
• Maintained high standards of food safety, hygiene, and cleanliness in accordance with company requirements.

Assistant Manager - Baskin Robbins - Kuala Lumpur

(2013-01 - 2013-12)

• Assisted the Store Manager in managing daily store operations and ensuring smooth business activities.
• Supervised and guided team members to deliver excellent customer service and maintain operational standards.
• Monitored inventory levels, stock ordering, and product availability to support daily operations.
• Assisted in staff scheduling, training, and performance monitoring.
• Handled customer enquiries and resolved issues professionally to ensure customer satisfaction.
• Prepared daily sales reports and supported cash handling and store administrative activities.
• Ensured compliance with company procedures, food safety, hygiene, and cleanliness standards.

Trainee – Kitchen / Commis II – Cold Kitchen Pre-Opening Team - Grand Dorsett Labuan / Tunamaya Beach & Spa Resort - Pulau Tioman, Pahang

(2012-01 - 2012-12)

• Participated in the pre-opening activities of the resort's Food & Beverage operations.
• Assisted in setting up the cold kitchen, equipment, and workstations before the official opening.
• Prepared cold dishes, salads, appetisers, and food garnishes in accordance with recipes and quality standards.
• Ensured proper food handling, hygiene, and sanitation practices in compliance with HACCP and company standards.
• Assisted with inventory preparation, stock organisation, and kitchen readiness for daily operations.
• Worked closely with the culinary team to ensure a smooth and successful resort opening.

Part-Time Service Assistant - Grand Borneo Hotel / Magellan Sutera Harbour / Le Meridien Hotel - Kota Kinabalu, Sabah

(2011-01 - 2011-12)

Executive Diploma - Culinary Arts - Ascot Academy (2012-01 - 2012-12)

SPM - SMK Kuhara Tawau (2009-01 - 2009-12)