Ariel Fiq

A disciplined and dependable individual with hands-on experience in retail operations and manufacturing environments. Demonstrates strong work ethics, effective communication skills, and the ability to perform under structured procedures and safety requirements. Capable of working independently or as part of a team, with a strong commitment to quality, efficiency, and continuous improvement.

Production Control Internship at J.K. Wire Harness (2026-03 – 2026-06)

• Executed and managed technical database workflows within the ERP G5 system, registering multi-item Manufacturing Orders (MO)
• Engineered and maintained the daily production planning schedule via MS Excel
• Reconciled active shipping workflows by matching physical picking and packing sequences with customer-specific Delivery Orders (DO)
• Designed and deployed a customized data dashboard from scratch to track, analyze, and report warehouse performance metrics using Power BI
• Assisting with daily operations for the shipping process

Retail Assistant at Lokalteez (2024-08 – 2025-09)

• Delivered professional customer service by assisting customers with product selection, sizing, pricing, and promotions
• Handled Point-of-Sale (POS) transactions accurately, including payments, returns, and exchanges
• Maintained store presentation standards through effective merchandise arrangement and stock replenishment
• Assisted in inventory control by monitoring stock levels and reporting discrepancies
• Actively supported sales initiatives and promotional activities to meet business targets
• Ensured compliance with company policies, procedures, and customer service standards

Production Operator at Mizuho Company (2024-02 – 2024-03)

• Operated and monitored production machinery to ensure smooth and efficient manufacturing processes
• Strictly adhered to Standard Operating Procedures (SOP), safety regulations, and quality requirements
• Performed basic machine setup, inspection, and minor adjustments to maintain operational efficiency
• Conducted quality inspections on finished products in accordance with engineering specifications
• Recorded production data and promptly escalated technical issues to supervisors
• Maintained a clean, safe, and organized work environment

Production Operator at Mizuho Company (2023-08 – 2023-09)

• Assisted senior operators in daily production activities and machine operations
• Followed safety guidelines and quality standards consistently
• Supported production reporting and documentation activities
• Worked collaboratively with team members to ensure workflow efficiency and target achievement

Retail Sales Assistant at Aeon Mall Tebrau (2022-05 – 2022-10)

• Assisted customers in identifying suitable products based on their needs and preferences
• Provided accurate product knowledge and recommendations
• Delivered high standards of customer service in a fast-paced retail environment
• Operated POS systems with accuracy and efficiency

Production Operator at Meiban Company (2019-12 – 2020-01)

• Operated and monitored manufacturing equipment to ensure consistent production output
• Assisted in maintaining product quality and operational efficiency
• Complied with workplace safety and operational regulation

Bachelor of Technology Management in Supply Chain & Logistics – University Technology Malacca (UTeM) (2022-10)

Matriculation in Physical Science Stream – College Matriculation Negeri Sembilan (2020 – 2022)

Sijil Pelajaran Malaysia (SPM) – SMK Taman Sri Saujana (2019 – 2019)