Bradon Low

Dynamic and detail-oriented professional with extensive experience providing email support in the administrative and clerical field. Proven track record of delivering excellent rider service and resolving rider inquiries quickly and efficiently.

Senior Coordinator - DHSSC Foodpanda

(2023-01 - 2025-12)

Senior Email support - Cantonese Speaker

• Provide technical support to couriers
• Follow up with couriers to ensure their satisfaction
• Track courier feedback and provide feedback to management

Coordinator - DHSSC Foodpanda

(2021-01 - 2023-12)

Live chat, calling and dispatching - Cantonese Speaker

• Research and resolve courier inquiries
• Troubleshoot courier issues and resolve them in a timely manner
• Maintain courier records and update courier live activities
• Liase with other departments to ensure courier satisfaction
• Monitoring live orders and resolve other departments issues

SPM - SMJK CHONG HWA (2013-01 - 2017-12) Setapak, Kuala Lumpur

SKM Automotif - Level 1&2 - EMPIRE AUTOMOBILE ACADEMY (2016-01 - 2018-12) Seri Kembangan, Selangor