Carrie Wong

Designed and deployed a self-hosted AI automation platform (n8n) on DigitalOcean using Docker & Docker Compose, enabling reliable, scalable orchestration of AI workflows and internal integrations. Debugged and maintained a production AI chatbot workflow, monitoring execution logs, webhook reliability, and service availability, achieving ~99% uptime for a local automotive client. Managed versioned updates and controlled upgrades of a self-hosted AI workflow platform (n8n) using Docker images, executing safe service restarts and post-update validation with no workflow downtime across multiple production upgrades.

AI Developer Executive at Solver AI Sdn Bhd (2025-08 – 2026-02)

• Designed and deployed a self-hosted AI automation platform (n8n) on DigitalOcean using Docker & Docker Compose, enabling reliable, scalable orchestration of AI workflows and internal integrations.
• Debugged and maintained a production AI chatbot workflow, monitoring execution logs, webhook reliability, and service availability, achieving ~99% uptime for a local automotive client.
• Managed versioned updates and controlled upgrades of a self-hosted AI workflow platform (n8n) using Docker images, executing safe service restarts and post-update validation with no workflow downtime across multiple production upgrades.
• Developed multilingual AI clinic call assistants to handle inbound calls from new and registered patients, automatically answering FAQs and reducing administrative and operational workload by ~30% weekly.
• Integrated the Twilio API for inbound call handling, ensuring clean JSON response formats and proper HTTP status codes, with validation performed using Postman prior to client handover.
• Conducted internal testing and validation of AI chatbots for client projects prior to handover, verifying feature completeness and functional requirements.
• Streamlined the social media poster creation process by building an AI-agent-powered workflow in n8n with Google Nano Banana Pro integration, saving ~3 hours of manual work daily while improving generative poster quality through accurate text embedding.
• The client's AI chatbot produced inaccurate and inconsistent LLM responses due to outdated product data; I refined response logic and updated product pricing datasets, improving response accuracy and reducing incorrect customer replies by approximately 40%.

Admin/Social Media Manager at Tenn Fasteners (Melaka) Sdn Bhd (2024-05 – 2025-07)

• Prepared sales orders and structured sales reports, improving data accuracy and providing clear visibility into daily sales performance.
• Designed marketing graphics and short-form videos for Facebook and TikTok while managing product campaigns, increasing audience engagement and sales exposure by 20%.

Bachelor of Computer Science (Hons.) in Artificial Intelligence – Multimedia University (MMU) Melaka (2020-04 – 2023-07)