11 years of total experience
Jul 2023 - Present
4 months
Retail Manager
GMG Group | Penang, Malaysia
IndustryRetail / Merchandise
SpecializationSales - Retail/General
RoleSupervisor/Team Lead
Position LevelManager
Monthly SalaryMYR 5,000
Incharged of 4 Stores . Multi brand , sports wear • Handling cashier related • Provide Excellent customer services om selling floor and fitting room • Managing stocks recieved and selected to participate in visual merchandizing to enhance the image of the brand / divison to enable customer tp shop comfortanly and familiarize with latest trend in fashion.
• Provide excellent customer services and incorporate product knowledge in customer service skills • Participating in the stock take procedures • Recruiting, training, supervising and appraising staff • Dealing with customer queries and complaints • Maximising profitability and setting/meeting sales targets, including motivating staff to do so • Ensuring compliance with health and safety legislation • Preparing promotional materials and displays • Liaising with head office,ensure all relevant reports and documents are submitted timely.
Jun 2019 - Jun 2023
4 years 1 month
Store Manager
Montreal Trading Sdn Bhd | Penang, Malaysia
IndustryRetail / Merchandise
SpecializationSales - Retail/General
RoleSupervisor/Team Lead
Position LevelManager
Monthly SalaryMYR 4,500
- Handling cashier related • Provide Excellent customer services om selling floor and fitting room • Managing stocks recieved and selected to participate in visual merchandizing to enhance the image of the brand / divison to enable customer tp shop comfortanly and familiarize with latest trend in fashion. • Provide excellent customer services and incorporate product knowledge in customer service skills • Participating in the stock take procedures • Recruiting, training, supervising and appraising staff • Dealing with customer queries and complaints • Maximising profitability and setting/meeting sales targets, including motivating staff to do so • Ensuring compliance with health and safety legislation • Preparing promotional materials and displays • Liaising with head office,ensure all relevant reports and documents are submitted timely.
Mar 2016 - May 2019
3 years 3 months
Store Manager
Stream Enterprise (M) Sdn Bhd ( ONITSUKA TIGER ) | Penang, Malaysia
IndustryRetail / Merchandise
SpecializationSales - Retail/General
RoleSupervisor/Team Lead
Position LevelManager
Monthly SalaryMYR 5,000
- Handling cashier related • Provide Excellent customer services om selling floor and fitting room • Managing stocks recieved and selected to participate in visual merchandizing to enhance the image of the brand / divison to enable customer tp shop comfortanly and familiarize with latest trend in fashion. • Provide excellent customer services and incorporate product knowledge in customer service skills • Participating in the stock take procedures • Recruiting, training, supervising and appraising staff • Dealing with customer queries and complaints • Maximising profitability and setting/meeting sales targets, including motivating staff to do so • Ensuring compliance with health and safety legislation • Preparing promotional materials and displays • Liaising with head office
Jun 2015 - Feb 2016
9 months sale associate
Esprit De Corp (Malaysia) Sdn Bhd | Penang, Malaysia
IndustryRetail / Merchandise
SpecializationSales - Retail/General
RoleSales Executive
Position LevelJunior Executive
Monthly SalaryMYR 2,000
- Handling cashier related • Provide Excellent customer services om selling floor and fitting room • Managing stocks recieved and selected to participate in visual merchandizing to enhance the image of the brand / divison to enable customer tp shop comfortanly and familiarize with latest trend in fashion. • Provide excellent customer services and incorporate product knowledge in customer service skills • Participating in the stock take procedures
Nov 2013 - Mar 2015
1 year 5 months
Senior Sales Associate
KITSCHEN SDN BHD | Penang, Malaysia
IndustryRetail / Merchandise
SpecializationSales - Retail/General
RoleSales Executive
Position LevelSenior Executive
Monthly SalaryMYR 2,500
- Handling cashier related • Provide Excellent customer services om selling floor and fitting room • Participating in the stock take procedures
