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I have 5 years of experience in KYC/Customer Due Diligence reviews for onboarding and existing corporate clients. I am skilled to perform independent searches/screening on clients, investigating and identifying high-risk/suspicious clients, and liaising with the Relationship Manager.
Date Joined: December 2016 – Jan 2022
-Perform Anti-Money Laundering and Know Your Customer Due Diligence (AML/KYC) reviews for all on-boarding and existing clients.
-Conduct independent searches from internal systems/ commercial database/internet, and justify negative findings, if any.
-Conduct name screening by using World-Check and Fircosoft system Investigating high-risk clients and reporting where necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the client file.
-Communicate effectively and efficiently with the Relationship Manager (RM) to obtain customer's information and KYC documents.
-Perform further investigation on identified suspicious client and client's transactions and report to KYC/AML compliance officer.
-Assist administrative duties such as documents circulation, scanning, filing, uploading, recording and etc.
-Guide and follow-up with RM/customer on required documents.
-To understand and follow the latest KYC requirements/procedures/guidelines from the compliance department.
-Ensure all the KYC cases are complete in a timely manner with zero error.
-Adherence to laws and regulations, internal risk, and compliance policies, and the Bank/Company Code of Conduct.
-To suggest new or improve the existing processes to achieve team productivity and efficiency.
-To collect information and conduct sampling data when required by the auditor.
-Timely completion of all mandatory regulatory risk and compliance training, including e-learning by the set deadlines.
Date Joined: November 2015 – May 2016
-Processing the relevant invoice financing transactions by reviewing the documents submitted by customer to make sure the transaction can proceed further.
-Contact CPC to advise customers if found any discrepancy documents.
-Handle backlog and end day report
Position: Senior Global Operation Officer
Department: Trade Services – Export Payment (Singapore and Hong Kong)
Date Joined: January 2010 – October 2015
-Processing the relevant transactions guided by operating procedures, guidelines, policies, and standards set
-Ensure that the set productivity targets (efficiency, accuracy, etc.) are achieved
-Ensure awareness and full compliance with the regulations, rules, policies, guidelines, procedures, practices, and code of conduct imposed by the company
-Support the rollout of appropriate quality management systems in the team and other initiatives by the company
-Continue to improve in customer satisfaction with no negative feedback and errors
-Acquiring relevant knowledge and training for the new product
-Providing support and training for junior or new joiner
-Contributing ideas for improvement on processes
Grade: 3.766
CGPA: 3.87