Clinical Assistant at Clinic Al Fatih (2025-05 – Present)
- Register incoming patients at the clinic.
- Update patient information in the system.
- Prepare the daily patient attendance list.
- Process claims for panel patients (e.g., PMCare, MiCare, AIA, etc.).
- Prepare necessary documents for submission.
- Ensure treatment records are complete before sending to panel providers.
- Assist the doctor during minor surgical procedures.
- Prepare and arrange instruments for suction procedures, nebulizer treatments, and blood collection (phlebotomy).
- Ensure all tools are sterilized and ready prior to procedures.
- Run Full Blood Count (FBC) tests using an automated analyzer.
- Perform urinalysis using urine test strips (for glucose, protein, blood, ketones, etc.).
- Record and report result to the doctor.
- Dispense prescribed medications to patients.
- Provide basic instructions on medication usage (dosage, timing, possible side effects).
- Organize medication stock and monitor expiry dates.
- Perform and record electrocardiogram (ECG) tests for patients.
- Administer vaccine injections to patients in accordance with clinic protocols.
- Managed the ordering and procurement of medications.
- Responsible for purchasing and ordering pharmaceutical supplies.
- Oversaw medication inventory and ordering processes.
Part-Time Job as Packing (E-commerce Platform) at Aaira Be Classy (2025-03 – 2025-03)
- Managed customer orders from online E-commerce platforms and updated stock levels, tracking product usage to prevent shortages or excess inventory.
- Worked with the production team in the packing of customer orders, resulting in increased efficiency and timely order fulfilment.
- Conducted regular stock counts and organized inventory, ensuring accurate stock levels, and contributing to a 95% inventory accuracy rate.
Sales Representative and Cashier at Aaira Be Classy (2022-04 – 2024-07)
- Successfully assisted over 50 customers daily, leading to an impressive 18% increase in customer satisfaction ratings from September to March.
- Accurately processed a high volume of daily sales transactions via cash, credit, debit, and exchange/return payments to ensure smooth business operations.
Clinical Skill Training (Internship) at Hospital Pakar An-Nur (2021-09 – 2021-10)
- Performed laboratory tests on blood, serum, and urine samples under the supervision of the Haematology, Biochemistry, Serology, and Urinalysis departments.
- Conducted rapid diagnostic tests, including RTK COVID-19, dengue, mycoplasma, and Cardio3 kits.
- Assisted senior Medical Laboratory Technologists in carrying out daily testing procedures while ensuring proper sample handling and accuracy in reporting.