Daphne Khoo

Telling stories through the power of social media

Social Media Intern

• Creative copywriting for content
• Analyze social media content and overall performances
• Content ideation
• Research latest trends and content strategy
• Managing production schedules and budgets

• Supervised a team of 5 employees in organizing and implementing a successful commercial event, the Metal Technology Expo 2022
• Optimized the event budget towards venue rental, logistics, resources, and marketing materials 
• Coordinated with event organizers, company clients, and vendors to ensure a seamless execution of the event
• Trained part-time staff on company products and customer service standards
• Conceptualized and produced marketing materials, such as brochures, videos, slideshows, social media content, and booth attractions

• Established strategic business partnerships with rice manufacturers and producers
• Created visually appealing graphic posters for commercial use in Myanmar to increase follower engagement on Facebook

• Trained in first aid, safety emergency procedures, and standard operation procedures
• Carried out duties such as performing standard safety procedures, providing efficient service to ensure satisfaction of customers, handling and resolving customers’ complaints, and managing heavy workload under busy conditions
•  Received internal recognition from Senior Cabin Crew (SCC) for outstanding performance in customer service and sales
• Consolidated in-flight stocks (food, beverages, merchandise) and daily sales

INTI International College, Subang

• Bachelor of Arts in Communication 4+0 in collaboration with Southern New Hampshire University, USA (Minor in Psychology)
• CGPA 3.15/4.00