Farahin Kasrin

Fresh graduate with a Bachelor's Degree in Entrepreneurship (Retailing) and experience in administration, customer service, and project support. Possess strong communication, organizational, and teamwork skills with the ability to adapt quickly to new environments. Eager to contribute, learn continuously, and build a successful career in a dynamic organization.

Project Admin Assistant at EFS Revision Energy Sdn. Bhd (2026-05 – 2026-08)

Compliance and Licencing Department

• Provided administrative support to ensure smooth execution of project activities and daily operations.
• Prepared, organized, and maintained project documentation, reports, and filing systems.
• Prepared and updated Petty Cash, Minutes of Meeting (MoM), and action items and follow-up records.
• Assisted the project team in data entry, tracking project progress, and updating project records.
• Prepared records of material approval form (MAF), material of statement (MoS), requests for inspection (RFI), and other contractual documents.
• Supported project planning and operations by handling emails, documentation, and general office tasks.

Internship at Tenaga Nasional Berhad (TNB) (2025-09 – 2026-01)

Security Service Department

• Assist in the daily administrative and operational activities of the Security Services Department.
• Manage and organize official documents, records and filing systems according to company procedures.
• Support the monitoring of access control, visitor registration and security documentation.
• Conduct data checks and verifications to ensure the accuracy of department records.
• Gain exposure to corporate policies, standard operating procedures (SOPs) and compliance practices.
• Participate in department meetings, briefings and internal coordination activities.
• Develop skills in workplace discipline, time management, teamwork and professional communication.

Production Operator at Sharp Manufacturing Corporation (M) Sdn. Bhd. (2025-07 – 2025-09)

Production Department

• Operated and monitored production machinery according to company procedures and safety standards.
• Performed assembly, inspection, and packaging of products to ensure quality requirements were met.
• Conducted quality checks and reported defects or production issues to supervisors.
• Maintained cleanliness and organization of the work area following 5S practices.
• Worked effectively as part of a team to achieve daily production targets.

Sorting Operator at Warehouse J&T Express (2025-02 – 2025-03)

Hub Operations Department

• Unloaded parcels from incoming trucks and verified shipment quantities.
• Sorted parcels according to destination states and delivery routes.
• Loaded parcels onto outbound trucks for distribution.
• Ensured accurate handling and movement of parcels within the warehouse.

Sorting Operator at Warehouse J&T Express (2024-08 – 2024-09)

Hub Operations Department

• Unloaded parcels from incoming trucks and verified shipment quantities.
• Sorted parcels according to destination states and delivery routes.
• Loaded parcels onto outbound trucks for distribution.
• Ensured accurate handling and movement of parcels within the warehouse.

Assistant Store Manager (ASM) at 7 Eleven (2023-07 – 2023-10)

Retail Operation

• Review staff performance and offer constructive feedback.
• Display merchandise to maximize purchasing appeal.
• Organize sales and product demonstrations.
• Interact with customers and resolve complaints or grievances.

Production Operator at Sharp Manufacturing Corporation (M) Sdn. Bhd. (2022-08 – 2022-10)

Production Department

• Operated and monitored production machinery according to company procedures and safety standards.
• Performed assembly, inspection, and packaging of products to ensure quality requirements were met.
• Conducted quality checks and reported defects or production issues to supervisors.
• Maintained cleanliness and organization of the work area following 5S practices.
• Worked effectively as part of a team to achieve daily production targets.

Internship at Angtai Holding Sdn. Bhd (2022-03 – 2022-07)

Customer Relationship Management (CRM)

• Learn how to be in touch with customers.
• Perform CRM effectiveness analysis to ensure the customer service system is running well or not.
• Attended consumer events to engage with other customers and staff.
• Handled customer complaints when staff made mistakes when dealing with customers.
• Took and processed incoming stock to send at outlet. Ensure that staff orders are processed efficiently.
• Organizing a colouring competition in conjunction with a comeback to school.
• Learn software 'business sender' to connect with customers quickly and easily.

Bachelor of Entrepreneurship (Retailing) with Honours in Entrepreneurship (Retailing) – University Malayisa Kelantan (UMK) (2022-10 – 2026-03)

Diploma in Marketing in Marketing – Politeknik Port Dickson (PPD) (2019-06 – 2022-07)