Fasihah Ibrahim

Degree holder with experience in operations, inventory management, customer service, and administrative support. Skilled in handling daily operations, maintaining organized records, coordinating with customers, and ensuring compliance with SOPs. Adaptable, fast learner, and able to work effectively in fast-paced environments.

Store Operations Executive / Store Manager at SHARAZAM CERAGEM (2025-05 – Present)

• Managed daily store operations and inventory control
• Coordinated stock monitoring and product availability
• Handled customer inquiries and problem resolution
• Maintained organized documentation and reporting
• Ensured smooth workflow and compliance with SOP

Veterinary Assistant / Assistant Surgeon at KITTON (M) SDN BHD (2024-06 – 2025-05)

• Assisted in accurate medication dispensing following SOP
• Ensured proper labeling & dosage verification
• Communicated basic medication instructions to pet owners
• Maintained accurate records of medication and treatment
• Observed medication preparation and dispensing processes
• Assisted with patient care and clinic operations
• Maintained cleanliness and compliance with safety standards

Internship – Veterinary Assistant at KITTON (M) SDN BHD (2024-02 – 2024-05)

• Observed medication preparation and dispensing processes
• Assisted with patient care and clinic operations
• Maintained cleanliness and compliance with safety standards

Part-Time Tutor (SPM Candidates) at TOK JEMBAL, TERENGGANU (2020 – 2023)

• Developed structured teaching materials
• Strengthened communication and interpersonal skills

Bachelor of Applied Science in Biodiversity Conservation & Management – University Malaysia Terengganu (2011 – 2015)

Science Module – Pahang Matriculation College (2018 – 2020)