Giritharan Aanantharaj

Talented Computer Engineer demonstrates outstanding technical ability. Experienced with software and Hardware development and building back-end architecture. Initiates good conceptional ideas with practical applications.Independent, self-motivated, initiative and possess a strong sense of responsibility.

Strong communications skill and ability to manage, motivate, maintain fairness and harmony with team. High willingness to learn and to grow with the organization. Ability to work under pressure and maintain a positive frame of mind

Provided user support across multiple countries including

Vietnam, Kuala Lumpur, Indonesia, Australia and Bangladesh.

Provided effective remote support for escalated issues on user machines.

Installed and reimaged user machines using deployment OS.

Collaborated with network team in troubleshooting and resolving server-side problems.

CBP Block enabling on user machine and Escalate issue within time frame.

Effectively managed the reinstallation process for companyissued Office Softwares.

Ms Team and Skype Support for Users and Meeting Room Setup for Tele Conferencing.

Managed user support for Norton AV and provided assistance with SAP install and reinstallation tasks.

Set up VPN for office users.

Provided mobile email support and troubleshooted Carbon Black

Software -Bit 9 unblock for users.

Managed data backup processes for users while also handling tech refresh machines.

Office Printer Ip Address Setup and Provide Bitlocker key for

Users.

Escalating Microsoft Issue and Network Printer Setup for Users.

Printer installation for users and Motherboard replacement for

Desktop.

Ssd Encryption Installation -Work with network team to check network connectivity

Vpn Troubleshooting and Bios Upgrade for Users Machine.

Mcafee Support for Users and Software Upgrade via remote

Desktop.

Norton definition Update and MS Office Troubleshooting.

Email troubleshooting -Fixed cybersecurity breaches for a network server with over 1,000 users.

Create a filing system using OneDrive for the entire office to organize online documents, with advanced knowledge of

SharePoint

Ability to navigate and manage files and folders for users.

Sccm troubleshooting and Hp Data Transfer to new machine for users.

Diploma Computer troubleshooting & Computer maintenance, Computer Repairing(1998-1999)

International Correspondence Schools - Scranton, USA