Gyfer Lim

Software-focused IT professional with over 15 years of experience evolving from infrastructure and systems engineering into full-stack and integration development. Hands-on experience building real-world solutions involving IoT, automation, APIs, and distributed systems. Strong in translating system requirements into working solutions, with growing focus on modern web development (Angular), backend services, and scalable architectures.

Actively exploring AI-driven technologies, including retrieval-augmented generation (RAG), to enhance system intelligence and data-driven capabilities, while expanding into Java and Spring-based development as part of continuous upskilling. Early interest in computing and programming, with hands-on experience since teenage years.

IT Consultant / Managing Director at Turbology Enterprise (2008-11 – 2022-08)

• Led end-to-end implementation of IT systems including cloud platforms, POS and accounting solutions
• Led client engagements and acted as the key bridge between business stakeholders and technical teams to ensure successful delivery
• Translated business requirements into scalable technical solutions, improving operational efficiency and reducing manual processes by 50%
• Developed and implemented custom scripts, integrations, and automation workflows to improve system efficiency and scalability
• Managed support for 100+ users, ensuring system reliability and timely issue resolution
• Supported business decision-making by providing insights from system data and operational trends
• Designed and implemented secure access, backup, and recovery processes to strengthen data integrity
• Advised clients on digital transformation initiatives and process optimization
• Developed and maintained system documentation, infrastructure diagrams, and policies

IT Support Specialist at Dana Incorporated (2002-11 – 2008-08)

• Supported enterprise systems across Windows and Linux environments
• Managed user access, directory services, and network infrastructure
• Coordinated system upgrades, patching, and compliance activities
• Contributed to disaster recovery planning and operational stability

Bachelor of Science in Computer Science – University of Missouri – Columbia, USA