H Mj

Highly motivated and always willing to learn and improve. Quick learner who adapts easily. Target-oriented and proactive. Committed to delivering quality work and staying professional.

Brand Coach (Work From Home) at Kunkwan International Mandarin Training Centre (2026-02)

• Post and manage job vacancy advertisements across social media platforms
• Screen applicants and coordinate interview scheduling
• Conduct interviews and select suitable candidates as Brand Officers
• Onboard new recruits by providing structured training materials and guidance
• Train Brand Officers on social media branding, content creation, and lead generation strategies
• Guide team members on attracting potential students to fully sponsored Mandarin programmes
• Manage and monitor a team of 10–40 Brand Officers
• Conduct regular coaching sessions to improve individual and team performance
• Review social media content and provide performance feedback
• Lead team briefings, strategy meetings, and progress reviews
• Track team productivity and ensure recruitment and lead generation targets are achieved

Retail Assistant at MONTIGO (2024-11 – 2025-11)

• Promoted and demonstrated products to customers in retail settings
• Achieved individual sales targets in a commission-based structure
• Educated customers on product features, quality, and brand value
• Built strong customer engagement to increase brand awareness
• Assisted customers with product selection and purchase decisions
• Managed stock display and ensured attractive merchandising
• Reported daily sales performance and inventory status

Retail Assistant at PLC Pet Lovers Centre Sdn Bhd (2021-11 – 2023-03)

• Assisted customers in selecting suitable pet food, supplements, and care products
• Provided product knowledge and recommendations based on pet needs
• Managed inventory restocking and product display arrangements
• Operated cashier system and processed transactions
• Monitored product expiry dates and maintained store cleanliness
• Achieved sales targets through upselling and cross-selling techniques
• Handled customer inquiries and resolved minor complaints professionally

Sandwich Artist at Subway (2020-01 – 2020-03)

• Prepared sandwiches and food items according to brand standards and customer preferences
• Handled full food preparation process from bread baking to ingredient assembly
• Operated POS system and managed cash/card transactions
• Maintained cleanliness and hygiene of food preparation areas
• Monitored inventory levels and assisted with stock replenishment
• Provided customer service and handled daily customer inquiries
• Ensured compliance with food safety and operational procedures
• Managed opening and closing duties of the outlet

Foundation in Science And Engineering – University of Technology Malaysia (UTM) (2018-06 – 2019-12)