Hafizudin

Background as Diploma in Information Technology seeking a hands-on internship where I can apply my knowledge of computing, data management, and technology solutions to real-world challenges. I can assist by generating new thoughts or ideas, learning from seniors, and enhancing my expertise in system analysis, cybersecurity, cloud computing, or digital transformation, simultaneously making an enormous contribution to the company as a whole.

Administrative Assistant at Suruhanjaya Syarikat Malaysia (SSM) (2022-08 – 2024-12)

• Sorting and separating statutory documents in the document separation room.
• Collect and send letters to relevant departments.
• Carrying out tasks related to the management of files, records, and documents.
• Handled customer affairs at the QMS number counter and was responsible for the dropbox counter.
• Organized, maintained, and pre-lodged documents and detailed records of all financial transactions on the CBS systems.
• Drafted and edited internal and external correspondence.
• Performed administrative functions such as data entry, filing, and customer service.
• Processed and managed schedules and created a monthly achievement data task report.
• Conveyed general administrative and management tasks and others.
• Kept records of customer interactions, processed customer accounts, and filed documents.
• Ensured customer satisfaction and provided professional customer support.
• Developed and documented knowledge into helpful content.

Senior Administrative Clerk at NSK Micro Precision Sdn. Bhd. (2021-02 – 2022-07)

• Answering telephone calls, scheduling meetings, preparing reports and filing documents.
• Updating, filing, calculating, outgoing raw materials to provide production.
• Operating copy equipment, fax machines, printers, or others.
• Assembled complex components with precision and accuracy.
• Drafted and edited internal and external correspondence.
• Processed incoming and outgoing mail and shipments, ensuring accuracy and timeliness of delivery.
• Managed a team of planning administrative assistants, ensuring quality and accuracy of work.
• Prepared and submitted expense reports on time.
• Entered data and generated reports from various databases, ensuring accuracy and completeness.
• Maintained a professional and friendly demeanor when interacting with customers and colleagues.
• Composed and edited correspondence, reports, and other documents to ensure accuracy.

Office Boy at Paragon Carpetmaker Sdn. Bhd. (2020-09 – 2020-12)

• Greeted guests in a friendly and professional manner.
• Operates office machines, photocopiers, scanners, and personal computers.
• Created reports and documents as requested by the officer.
• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.

Warehouse Picker at Glitter Galaxy Sdn. Bhd. (2018-01 – 2019-12)

• Implemented a variety of teaching strategies, such as group work and work-based hands-on learning.
• Utilized a variety of teaching strategies, such as interactive lectures, group projects, and simulations.
• Developed a streamlined and efficient inventory system that reduced stock-outs by 50% at fair festivals.
• Pulled warehouse items from shelves based on number, size, color, and quantity.
• Arrange wear items properly for delivery.
• Ensure the order to customers is correct without any mistakes in quantity and types.
• Experienced in identifying and resolving discrepancies in order quantities and item descriptions.
• Highly experienced in the use of scanners, RF guns, and other warehouse inventory systems.

Diploma in Information Technology – Management Science & University (MSU) (2025-02)