Halimatun Rashid

Assist sales representatives by scheduling appointments, preparing presentations, and ensuring they have up-to-date marketing materials. Handles upcoming event, verify all the event venue, date and etc. Act as the primary point of contact for customer inquiries, handle complaints, and provide after-sales support.

Also to Maintain accurate records in Customer Relationship Management (CRM) software, track sales metrics, and generate sales reports.Collaborate with finance (for invoices and credit terms) and logistics/warehousing (for stock and shipping) to resolve operational issues.

SALES COORDINATOR at HIG HOTEL AND CONVENTION LANGKAWI (2025-03 – Present)

• Assist sales representatives by scheduling appointments, preparing presentations, and ensuring they have up-to-date marketing materials. Handles upcoming event, verify all the event venue, date and etc.
• Act as the primary point of contact for customer inquiries, handle complaints, and provide after-sales support. Also to Maintain accurate records in Customer Relationship Management (CRM) software, track sales metrics, and generate sales reports.Collaborate with finance (for invoices and credit terms) and logistics/warehousing (for stock and shipping) to resolve operational issues.

FRONT OFFICE AND ADMIN at CAMPOD RESORT (2023-12 – 2025-02)

• Report daily tasks to the head on duty every day. Provide tasks for employees under supervision and prepare a daily room cleaning schedule. Report any problems to the head and monitor all tasks that have been given to employees under supervision to ensure that they are carried out perfectly.

HOUSEKEEPING SUPERVISOR at EQ HOTEL KUALA LUMPUR (2023-06)

• Report daily tasks to the head on duty every day. Provide tasks for employees under supervision and prepare a daily room cleaning schedule. Report any problems to the head and monitor all tasks that have been given to employees under supervision to ensure that they are carried out perfectly.

GSA @ FRONT OFFICE SUPERVISOR at GENTING GRAND HOTEL (2022-12 – 2023-03)

• Arrange C/in and C/out according to casino booking/Website and Reservations. Settel up all bill and charge accordingly to booking and collect all bill from casino agent,custemor and etc. Helping each other to make sure all shift went out smoothly

SPM – SEKOLAH MENENGAH KEBANGSAAN TUNKU PUTRA, BALING (2011-01 – 2012-12)

PMR – SEKOLAH MENENGAH KEBANGSAAN PARIT PANJANG (2008-01 – 2010-12)