Hanis Hanisah

Efficiently served 100–150 customers daily in a high-volume retail environment, maintaining consistent service quality and customer satisfaction Processed 200+ daily transactions with 99% cash-handling accuracy while strictly adhering to Standard Operating Procedures (SOPs) Managed inventory restocking of 300+ items per shift, coordinated with a 5–8 member team, and maintained 100% compliance with cleanliness and safety standards

Retail Assistant - FamilyMart Malaysia

(2025-01)

• Efficiently served 100–150 customers daily in a high-volume retail environment, maintaining consistent service quality and customer satisfaction
• Processed 200+ daily transactions with 99% cash-handling accuracy while strictly adhering to Standard Operating Procedures (SOPs)
• Managed inventory restocking of 300+ items per shift, coordinated with a 5–8 member team, and maintained 100% compliance with cleanliness and safety standards

Social Media Manager & Digital Designer - Fine Dining Collection

(2019-01 - 2025-12)

• Designed and published 300+ digital posts and promotional materials using Canva across multiple social media platforms
• Increased customer engagement by 80%+ within 6–12 months through data-driven content strategy
• Contributed to a 200% increase in sales revenue by executing targeted promotional campaigns and brand positioning

Japanese Tutor - Preply

(2019-01 - 2024-12)

• Successfully taught 100+ students across 5 years, delivering over 2,000+ hours of lessons from JLPT N5 to N3 levels
• Maintained a 90%+ student retention rate and improved student test performance by an average of 20–30%
• Conducted 15–25 lessons weekly, independently managing scheduling, curriculum planning, and progress tracking

IGCSE Graduate - Tenby International School, Setia EcoHill