Ian H

Motivated and customer-oriented professional with a Diploma in Early Childhood Education and hands-on experience in retail sales and customer service. Strong communication and interpersonal skills, fluent in English and Chinese. Seeking an entry-level Sales, Customer Service, or Administrative role in Singapore where I can contribute to business growth and deliver excellent customer experiences.

Retail Sales Assistant at Impulse Gaming

• Assisted customers with product selection and provided clear, accurate product information
• Handled daily sales transactions and supported cashier operations
• Maintained store cleanliness and visual presentation
• Supported promotions and contributed to achieving sales targets
• Delivered friendly and professional customer service

Event Crew (Temporary) at Popular Bookstore (2023-12 – 2023-12)

• Assisted with event setup, customer enquiries, and sales activities
• Maintained product displays and stock arrangement
• Supported promotional campaigns during peak periods

Early Childhood Educator (Internship) (2021-12 – 2022-02)

• Assisted teachers in classroom activities and child supervision
• Prepared learning materials and supported daily routines
• Ensured a safe, positive, and engaging learning environment

Part-Time Librarian at Shah Alam Buddhist Society (2022 – 2023)

• Managed book inventory, cataloguing, and stock organisation using systematic filing methods
• Handled visitor enquiries and provided recommendations, demonstrating strong customer service skills
• Maintained accurate borrowing records and assisted with basic administrative documentation
• Supported membership registration and data entry tasks
• Ensured organised workspace and smooth daily operations

Diploma in Early Childhood Education – HELP University, Malaysia

Cambridge IGCSE – Cempaka International School, Malaysia (2017-11)