Immanuel Steven

Dedicated and experienced certified Service Technician with over six years of experience working in automotive industry. Skilled and reliable service technician with hand on experience in diagnosing, repairing, and maintaining a wide rage of vehicles. Proficient in using modern diagnostic equipment and workshop tools to deliver accurate repairs and preventive maintenance. Known for strong problem solving abilities, attention to details and commitment to safety and quality workmanship.

SERVICE TECHNICIAN - TELAGAMS MOTORS SDN BHD (LEXUS PENANG) - GEORGETOWN, PENANG

(2024-02)

• Performed diagnostics, preventive maintenance, and mechanical repairs vehicles according to manufacturer standards.
• Utilized advanced diagnostic equipment to identify electrical, engine, transmission, and hybrid system issues accurately
• Conducted routine servicing including oil changes, brake servicing, suspension checks, and fluid inspections
• Communicated technical findings clearly with service advisors to support excellent customer service

CAR FOREMAN - CHUAN AUTO SERVICE CENTRE - PENANG

(2022-11 - 2024-01)

• Carried out test drives to diagnose faults in vehicles
• Utilized advanced trouble shooting and diagnostic skills to maintain and repair vehicles
• Completed full engine repairs and replacement
• Provided superior customer service to clients by addressing all question concern
• Remained up to date on the latest automotive technologies

HEAVY VEHICLES MECHANIC - SKR TITAN - PENANG

(2021-12 - 2021-12)

• Repaired or overhaul brake system.
• Diagnosed & repaired issues with electrical systems.
• Organized stocked and ordered parts to maintain inventory.
• Examined vehicles for state emissions inspections and complete necessary repair.

CAR MECHANIC - MENA ENTERPRISE - PENANG

(2019-04 - 2021-01)

• Removed and replace tires and balancing
• Repaired various automotive components, such as engine, brakes, alternators, starters, lights, and many others, ensuring that all procedures were fully followed
• Calculated repair cost estimates, collected payment, and executed multiple administrative duties as required by supervisor.

CITY & GUILDS DIPLOMA IN LIGHT VEHICLE LEVEL 3 - DESPARK COLLEGE (2019)

SIJIL KEMAHIRAN MALAYSIA (SKM) TAHAP 2 - DESPARK COLLEGE (2017)

SIJIL PELAJARAN MALAYSIA (SPM) - SMK ST XAVIER (2015)

PENILAIAN MENENGAH RENDAH (PMR) - SMK ST XAVIER (2013)

UJIAN PENCAPAIAN SEKOLAH RENDAH (UPSR) - SJK(C) TONG SIAN (2010)