Kate Lee

Experienced Personal Assistant, business development, sales and client coordination professional with hands-on experience across real estate, clinic operations, interior design/design-build marketing, academy/course promotion, retail outlet coordination, web hosting administration and executive support. Skilled in appointment coordination, sales follow-up, social media marketing, AI-assisted content creation, Photoshop, Canva, CapCut, customer communication, documentation, renewal reminders and stakeholder relationship building.

Business Development, Marketing & Academy Coordination Support at S.U.A Interior Design / F-IND / Ed Mun Academy (2026-04 – Present)

• Prepare LinkedIn outreach, client messages, proposal wording, follow-up materials and campaign copy for design-and-build opportunities.
• Create marketing content for interior design, renovation and academy/course promotion, including captions, WhatsApp messages and short video/reel ideas.
• Use AI tools, Canva, Photoshop and CapCut to support content planning, visual direction, video creation, presentations and professional communication.
• Support F-IND forum and Ed Mun Academy initiatives through invite messages, community engagement, event follow-up and professional positioning.

Real Estate Agent at Starlight Property Sdn Bhd (2025-10 – Present)

• Market residential and commercial properties through social media, WhatsApp, property portals and online listings.
• Handle enquiries, arrange viewings, assist with negotiations and follow up with buyers, tenants, owners, developers and referral partners.
• Create property advertisements, captions, simple videos/reels and listing copy to generate leads and attract buyers or investors.

Personal Assistant / Clinic Operations Assistant at Doctor / Medical Clinic, Malaysia (2025-04 – Present)

• Coordinate patient appointments, daily schedules, consultation support and post-surgery follow-ups to keep clinic operations organised.
• Assist with e-invoices, patient records, reminders, WhatsApp responses, phone calls and administrative documentation.
• Support telemarketing and lead follow-up activities while helping interpret local Malaysian dialects during consultations when needed.

Executive Personal Assistant to CEO at Private Business Group, Malaysia (2017 – 2025-04)

Provided full personal and executive assistance to the CEO for approximately 8 years, supporting business and personal matters with discretion.

• Managed reminders, appointments, travel arrangements, flight tickets, hotel coordination, itineraries and urgent ad-hoc requests.
• Prepared and edited Microsoft Office documents, business correspondence, schedules and operational notes.
• Travelled with the CEO when required and assisted with on-the-ground coordination, social events and relationship management.

Sales Manager / Retail & Outlet Operations at Secret Recipe, Brunei (2011 – 2017)

Managed sales-related activities, outlet coordination and daily retail operations support across Secret Recipe outlets in Brunei.

• Created sales-related materials and promotional communication to support outlet performance, customer engagement and product visibility.
• Conducted outlet checks to monitor product presentation, stock display, service quality, cleanliness and operational readiness.
• Handled Paloma Perfume at the airport and Paloma Home in Gadong Mall, including display arrangement, stock presentation, sales support and retail coordination.

Admin Executive / Web Hosting & Email Registration Support at Emerge Hosting (2005 – 2009)

• Handled customer registration for web hosting, domain/email services and related account setup documentation.
• Managed web hosting and email renewal follow-ups, reminding customers on payment deadlines and service continuation.
• Updated customer records, supported admin coordination, responded to enquiries and assisted customers with registration and renewal processes.

Advanced Diploma in Beauty Therapy (CIBTAC & ITEC) – Issamay School of Beauty (2003 – 2005)

Advanced Diploma in Computer Studies, Major in Multimedia – Informatics College (1999 – 2000)