Kaushika

Highly motivated fresher aiming to leverage my academic knowledge and problem-solving abilities to contribute to company goals and achieve professional growth

Bakat

Petaling JayaAhli sejak 22 Mei 2026

Microsoft WordMicrosoft Power PointMicrosoft ExcelSelf-disciplineTime managementSalesPositive attitudePatience

Sewa orang ini

Hantar tawaran kerja terus kepada calon ini

Microsoft WordMicrosoft Power PointMicrosoft ExcelSelf-disciplineTime management

Tentang

Highly motivated fresher aiming to leverage my academic knowledge and problem-solving abilities to contribute to company goals and achieve professional growth.

Pengalaman

Customer service executive - TM POINT

(2020-02 - 2021-02)

Handling of incoming calls and enquiries from customer with demonstration of excellent customer service skill to meet and exceed customer's need.
Follow up and resolving customer complaint and problem and ensure it's close to satisfaction.
Identify and perform cross/up selling opportunity and activity by analyzing customer profile, recommending most suitable package, actively suggest latest services.
To channel and escalate any unresolved issues/complaint to other stakeholder or next level within the agreed procedure.
Handling walk in customers regarding bills and payments.

Telemarketer - SOLUZONE WORLD SDN BHD

(2021-11 - 2022-03)

Call customer according by given database, sell Astro products such as home fiber and latest packages.
Use scripts to provide information about products features, prices and present their benefits.
Ask pertinent questions to understand the customer's requirements.
Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
Record the customer's personal information accurately in the computer system.
Deal with complaints or doubts to safeguard the company's reputation.

Admin assistant - MEDIFOODS LIFESTYLE

(2022-05 - 2023-01)

Handle a variety of administrative tasks, such as typing, photocopying, printing, scanning, and binding documents.
Develop and maintain both electronic and physical filing systems.
Additional ad hoc tasks are often assigned by staff members, requiring strong multitasking and problem-solving skills.
Proficiency with the Microsoft Office Suite, including PowerPoint, is often essential for these tasks.
Manage deliveries and distribute items to the correct departments.
Preparing and distributing correspondence, including memos, letters, faxes, and form