Human Resource & Compliance Manager at Souqa Fintech Sdn Bhd (2025-05 – Present)
- Managed core HR operations and critical workforce documentation folders for fintech and subsidiary entities.
- Prepared and maintained legal employment records including official offer letters, addendums, confirmation packets, warning frameworks, and industrial files.
- Assisted executive leadership in structuring internal HR processes, payroll segregation systems, and database files.
- Coordinated end-to-end recruitment campaigns, setting screening filters and mapping interview workflows.
- Administered employee records tracking attendance monitoring, leave rosters, and centralized database folders.
- Enforced continuous HR compliance metrics matching the Employment Act 1955 and statutory requirements (EPF, SOCSO, EIS, PCB).
- Supported management teams in drafting organization structures, manpower scaling projections, and corporate metrics reports.
- Interfaced directly with external auditors and corporate legal bodies regarding documentation validation.
- Formulated company internship hiring channels and graduate talent onboarding strategies.
- Standardized corporate policy records and modernized operational manuals for the startup tech environment.
- Supervised foreign personnel workflows and expatriate tracking indices via official ESD portals.
- Elected as Executive General Secretary and Representative tracking OSH compliance metrics under OSHA rules.
- Successfully built clean, structured HR operational templates from scratch during high-velocity company expansion.
- Migrated separate department record tracking logs into a unified, secure database archive.
Human Resources Executive at Econsave Cash & Carry (RC) Sdn Bhd (2024-08 – 2025-05)
- Administered full-cycle hiring steps, sourcing prospects, conducting initial screening filters, and managing orientations.
- Handled employee relation grievances, conflict management, structural counseling, and domestic inquiry coordination.
- Processed payroll calculations, tracking hourly logs, shift schedules, leave updates, and administrative benefits data.
- Maintained confidential employee records within enterprise HRIS platforms, including QPay and SManager layouts.
- Assisted performance management frameworks, adjusting employee KPI scorecards and monitoring appraisal tracks.
- Ensured strict site alignment with industrial practices, employee guidelines, and statutory Employment Act codes.
Management Trainee Intern at Econsave Cash & Carry (SM) Sdn Bhd (2023-08 – 2023-09)
- Analyzed stock movement charts, floor placements, and consumer layout modeling to optimize retail conversion targets.
- Resolved client escalation inquiries, developing customer service communication skills and improving branch satisfaction marks.
Account and Sales Clerk at Econsave Cash & Carry (SM) Sdn Bhd (2021-05 – 2022-05)
- Processed high-volume payments and managed cash entries using specialized Navitas point-of-sale software configurations.
- Audited terminal ledger files and verified closing Z-reports to evaluate cash balances against the central NLL platform.
