Lai Kee

Organized and detail-oriented Business Administration graduate with hands-on experience in administrative support, data management, and cross-department coordination. Skilled in handling daily office operations, documentation, and system input using tools such as SQL Accounting and Autocount. Proficient in Canva and CapCut for preparing internal reports and visual materials when needed.

Strong in communication, research, and multitasking, with a proactive attitude and commitment to efficiency and accuracy. Seeking a role to contribute to smooth business operations and support organizational goals in a dynamic work environment.

Admin & Account Executive at M S Gold Crafts Industries Sdn. Bhd. (2025-08 – Present)

• Managed inbound calls and client inquiries via messaging platforms, ensuring timely and professional communication.
• Monitored factory production workflows and verified 100% data accuracy before final handover to colleagues
• Prepared customer invoices and coordinated with suppliers to order required parts based on production needs.
• Recorded financial transactions into the system, handle daily bookkeeping, data entry, and incoming payments.

Admin & Digital Marketing Intern at Zen Rooms Plt (2024-09 – 2024-12)

• Launched and managed 3 Xiaohongshu accounts, achieving 80+ followers and 1,500+ likes in the first month.
• Created engaging visual content and captions tailored to real estate audience interests.
• Promoted listings across Facebook, iProperty, and PropertyGuru, increasing lead engagement by 30%.
• Tracked analytics to optimize content performance and improve reach metrics.
• Drafted lease documents and reports, supporting marketing with accurate transaction data.
• Responded to client inquiries and ensured 95%+ satisfaction through timely follow-up and support.

Accounting & Marketing Intern at X Consultancy Sdn. Bhd. (2023-09 – 2023-12)

• Researched and presented MM2H and company registration guidelines to support inbound Chinese clients.
• Created bilingual PPT decks for senior management as part of China market strategy.
• Managed content ideation and translation for social posts, increasing post efficiency by 25%.
• Supported accounting operations using Autocount, MySQL, and Xero, ensuring data accuracy.
• Assisted in organizing client documents and filing for secretary and compliance use.
• Strengthened time management by completing weekly deliverables ahead of deadline 90% of the time.

Company Secretary Intern at CK Hong Management Services (2022-09 – 2022-11)

• Drafted company resolutions, minutes, and notices in accordance with corporate governance practices.
• Supported preparation of full set accounts for SMEs under senior supervision.
• Assisted in filing statutory returns and forms to ensure regulatory compliance.
• Reconciled transaction records with 100% accuracy during audit prep sessions.
• Improved document delivery turnaround time by 20% through organized digital filing.

Bachelor of Arts (Hons) in Business Administration – UCSI University (2021-09 – 2024-12)

UEC – Kluang Chong Hwa High School (2015-01 – 2020-12)

SPM – Kluang Chong Hwa High School (2015-01 – 2020-12)