Yen Yen

Telemarketing Executive

• Introduce a range of financial service products including loan and insurance to potential customers
• Provide financial service advice and solutions to customers
• Maintain good rapport and relationship with clients

Hair designer, Kuala Lumpur

• Sell insurances while having own salon
• Continuously network and build individual client base
• Promptly resolve customer service issues and answer relevant questions.

Senior Telesales Executive, Kuala Lumpur

• Contact potential new-to-bank and existing customers to offer relevant financial products
• Closely follow up customers to generate sales
• Cross-selling and up-selling different kind of products
• Developing and sustaining solid relationship with customers to encourage repeat sales
• Assisting customers inquiries through phone and make suitable recommendation

Hair designer, Color Hair Design, Sungai Wang, Kuala Lumpur

• Maintain good relationship with all kind of clients for repeat sales
• Serve customers from different nation and countries
• Enhance all kind of difference skill in managing a business
• Sell different kind of hair products and accessories
• Learn to be a leader and team player

Telemarketing and convincing sales via phone call

Diploma in Hairdressing