Admin Assistant cum Customer Service at Heritage International School (2022-11 – Present)
- Assist with walk-in enquiries and general student matters
- Attend to phone calls and book appointments for school visit
- Schedule student interviews with principals, prepare assessment tests and a point of communication between the parents and teachers
- Assist with new student registrations and ensure student data is updated
- Manage book purchases, to key in all purchases and hand cash sales to admin
- Manage student files and ensure all documents in the folder are complete
- Assist with accounting functions, including but not limited to invoicing, collection reporting, and payment processing.
Executive, Human Resources at Nordic Group Limited (2021-01 – 2022-05)
- Main liaison between Singapore HQ and Malaysia offices
- Overseeing the office administrative functions
- Handle recruitment process which include recruitment, staff orientations, administrations of employee benefits
- Provide General Human resource administration and disciplinary functions
- Co-ordinate between project and engineering team for both Singapore and Malaysia
- Maintenance and housekeeping of the office equipment and administration, and in charge of office supplies, stationery and miscellaneous items
- Assist in other ad-hoc duties assigned
Marketing cum Customer Care at Heguru Malaysia - Right Brain Creativity (2020-12 – 2021-12)
- Create and monitor social media content.
- Research current trends and observe competitors within relevant business fields to understand consumer demands and needs.
- Assist to develop e-learning programs that cater to the current global landscape, that meets the evolving online learning method.
- Responsible for communicating and maintaining interpersonal relationships with customers.
- Prepare customer questionnaires and answer feedback to ensure consistency in providing quality service and product.
Executive/Secretary to General Manager, HR at Top Glove Corp. Bhd. (2020-02 – 2020-11)
- Monitor daily schedule and ensure events/meetings are organized without clashes
- Able to improvise on last minute changes, ad hoc meetings in calendar and communicate with external parties when booking time slot, organizing/rescheduling meetings or events
- Setup, book meeting rooms and liaise with IT to prevent technical difficulties during a meeting
- Work with managers to compile slides and prepare presentation materials for meetings
- Attend meetings, company events to assist and take minutes
- To be available for any off duty tasks and assignments
- Perform administrative tasks and maintain general office upkeep
Summer Student in the Beneficial Microbes Lab at University of Guelph (2016-07 – 2018-08)
Employer: Manish Raizada, Godfrey Chu
- Take measurements (eg. height, dry weight, fresh weight, number of nodules, root length) of lentil plants.
- Maintain the well-being of plants (eg. irrigation).
- Communicate effectively with professors and graduate students about current tasks.
- Prepare leaf samples for further research (eg. inoculation with protein inhibitors).
- General maintenance of lab workspace and a high degree of safety around lab equipment.
Kitchen Staff at W Sushi (2016-06 – 2017-08)
- Able to multitask, follow orders and instructions effectively
- Learning to solve problems, improvise and maintain composure in a highly stressful period and situations during work
- React appropriately to customers' complaints, and suggestions, while maintaining a positive attitude in ensuring good customer service
- Adopting cleanliness habits, practicing proper food preparation and learning about various food allergies, intolerances and dietary preferences
