Luiz Chin

I am a fast learner who thrives on new challenges and achieving collective company goals. Throughout my career, I have developed a deep understanding of the automotive market, particularly in Sarawak. During my five years at Regas-Gamma, I didn't just sell cars; I managed the entire delivery process, handled technical troubleshooting for customers, and streamlined service bookings.

My subsequent roles in banking and industrial sales have given me a unique 360-degree view of the business. I understand the financial side of car loans and the logistical side of supply chains. Combined with my leadership skills and hospitality background, I am ready to lead a team at Toyota to deliver the world-class service the brand is known for.

Sales Executive at Tai sin Electric Cable (Malaysia) Sdn Bhd (2019-09 – 2026-02)

• Account Management: Direct oversight of a diverse B2B client portfolio, ensuring high levels of customer satisfaction and long-term retention.
• Strategic Quoting: Developed and issued detailed project quotations for industrial cable requirements, aligning technical specifications with client budgets.
• Financial Oversight: Managed the full sales cycle, including diligent payment follow-ups to ensure healthy cash flow and minimize overdue accounts.
• Logistics Coordination: Facilitated seamless order fulfillment by coordinating transportation and delivery schedules for outstation clients, ensuring on-time arrivals.
• Product Expertise: Provided comprehensive technical information and documentation to clients, assisting their internal procurement departments in making informed purchasing decisions.

Sales Marketing at P. V. C Company (2018-11 – 2019-05)

Selling phone gadget to phones shop. And per month outstation to do marketing for Kuching to Sibu

Executive Auto Loan -sales at HONG LEONG BANK AUTO LOAN (2017-07 – 2018-11)

• Managed and processed high-volume auto loan applications, ensuring all documentation met strict banking compliance and credit standards.
• Dealer Relations: Cultivated and maintained strategic partnerships with car dealer sales advisors to drive a consistent pipeline of loan referrals.
• Client Consultation: Conducted face-to-face consultations to explain loan structures, interest rates, and legal agreements, securing formal client signatures and commitment.
• End-to-End Processing: Facilitated the entire loan lifecycle from initial credit assessment through to final approval and disbursement.

Sales Advisor at Regas - Gamma Automobile Sdn Bhd (2012-06 – 2017-06)

• Showroom Excellence: Represented the brand as a primary point of contact, delivering high-quality product demonstrations and driving showroom sales conversions.
• Financial Liaison: Acted as an intermediary between customers and banking institutions to streamline loan applications and credit approvals.
• Operations & Logistics: Managed the full vehicle delivery process, including coordinating PDI (Pre-Delivery Inspection) and scheduling handovers to ensure a premium customer experience.
• After-Sales Retention: Built long-term loyalty by assisting clients with road tax renewals, insurance coordination, and technical service scheduling, maintaining a high customer satisfaction score.

Diploma in Hospitality Management - Tourism – KOLEJ PTPL (PUSAT TEKNOLOGI DAN PENGURUSAN) (2008 – 2010)

Secondary School – SMK DPHA STAMPIN (2002 – 2007)

Primary School – SJK STAMPIN (1996 – 2001)