Luthan Raj

Customer-focused and reliable individual seeking a Hotel Receptionist position. Strong communication skills, front-facing experience, and ability to handle guests professionally. Eager to contribute to excellent guest service and smooth front desk operations.

Restaurant Supervisor at Not specified (2024-01 – Present)

Supervised daily restaurant operations and staff, handled customer inquiries and complaints, managed reservations, and trained new staff.

• Supervised daily restaurant operations and staff
• Handled customer inquiries and resolved complaints professionally
• Managed reservations and ensured smooth service flow
• Trained new staff and maintained service standards

Grab Driver at Grab (2022-01 – 2024-01)

Provided safe and professional customer service to passengers, maintained high ratings, and managed routes efficiently.

• Provided safe and professional customer service to passengers
• Maintained high ratings through good communication and punctuality
• Managed routes efficiently and handled cashless transactions

Admin – Returned Goods Department at Hitachi (2022-01 – 2022-12)

Managed returned items, updated records accurately, and ensured proper tracking of inventory.

• Managed returned items and updated records accurately
• Handled documentation and coordination with departments
• Ensured proper tracking of inventory and reports

Operator / Team Leader at Plastictecnic (M) Sdn Bhd (2021-01 – 2022-01)

Operated machinery, led a small team, and maintained quality control and safety standards.

• Operated machinery and ensured production targets were met
• Led a small team and monitored workflow
• Maintained quality control and safety standards

Salesman at Cammeliah Sdn Bhd (2018-01 – 2020-01)

Assisted customers, achieved sales targets, promoted products, and built customer relationships.

• Assisted customers and achieved sales targets
• Promoted products and handled transactions
• Built good customer relationships

Sijil Pelajaran Malaysia in General Education – Not specified